Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Setup
- Unbox and Inspect: Carefully unbox the TV and check for any damage. Remove all protective films and packaging materials.
- Attach Stand: If using the stand, attach it to the TV base using the provided screws and tools.
- Choose Location: Place on a stable, level surface or mount on wall using VESA-compatible wall mount.
- Connect Power: Connect the power cord to the TV and plug into a grounded electrical outlet.
- Connect External Devices: Connect cable/satellite box, gaming consoles, sound systems to available HDMI ports.
- Initial Setup: Turn on TV and follow on-screen instructions for language, WiFi connection, and account setup.
- Picture Calibration: Use built-in calibration tools or professional settings for optimal picture quality.
Specifications
| Model Series | 65U7G |
| Display Type | QLED ULED 4K |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | WiFi 6, Bluetooth 5.0, Ethernet |
| HDMI Ports | 4 x HDMI 2.1 (1 x eARC) |
| USB Ports | 2 x USB 3.0 |
| Dimensions (with stand) | 145.2 x 90.5 x 31.5 cm |
| Weight | 24.8 kg (with stand) |
| Power Consumption | 130W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion rich colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming with multiple zones provides superior contrast with deep blacks and bright whites for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinema-quality visuals with Dolby Vision HDR and immersive audio with Dolby Atmos support for a true theater experience at home.
Google TV Integration
Access thousands of apps, movies, and shows with the intuitive Google TV interface and built-in Google Assistant for voice control.
Game Mode Pro
Auto Low Latency Mode, VRR, and 120Hz refresh rate provide smooth, responsive gaming with reduced input lag for competitive gameplay.
Filmmaker Mode
Automatically disables all post-processing to display content exactly as the director intended, preserving the original creative vision.
Smart Features Explained
Voice Control
Use Google Assistant to control TV functions, search content, and smart home devices hands-free
Chromecast Built-in
Cast content directly from your phone, tablet, or laptop to the TV screen seamlessly
Screen Mirroring
Mirror your Android or iOS device screen to share photos, videos, and presentations
Multi-room Audio
Connect with other Google Assistant devices for whole-home audio synchronization
Smart Home Control
Control compatible smart home devices like lights and thermostats directly from your TV
Personalized Recommendations
Get tailored content suggestions based on your viewing preferences and history
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable issues, source problem | Check input source, verify cable connections, test different source |
| Poor WiFi connection | Signal strength, router issues, interference | Move router closer, reduce interference, use Ethernet connection |
| Remote not working | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Apps crashing | Software issue, insufficient memory | Update software, clear app cache, restart TV |
| Picture quality issues | Settings incorrect, signal problem, source quality | Adjust picture settings, check signal strength, verify source quality |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E101: Network connection failed - Check WiFi/Ethernet connection
- E205: Software update failed - Retry update with stable connection
- E402: HDMI connection issue - Check cable and port connections
- E501: App loading error - Clear cache or reinstall app
- E601: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
65U7G
65-inch ULED 4K Google TV
55U7G
55-inch ULED 4K Google TV
75U7G
75-inch ULED 4K Google TV
65U8G
65-inch ULED 4K Mini-LED
Popular Previous Models
65H9G
65-inch Quantum Series
55H8G
55-inch Android TV
75H6570G
75-inch Roku TV
50H5500G
50-inch 4K Roku TV