Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power drill (for wall mounting)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove TV from packaging and place on soft surface to avoid screen damage.
- Attach Stand: If using stand, attach to TV base using provided screws and screwdriver.
- Wall Mounting: For wall mounting, use VESA 300x300 compatible mount and follow mount manufacturer instructions.
- Connect Power: Connect power cord to TV and plug into grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, antenna, gaming consoles, and other devices to appropriate ports.
- Initial Setup: Turn on TV and follow on-screen setup wizard for language, network, and channel setup.
Specifications
| Model Series | 55U7G |
| Display Type | QLED 4K UHD |
| Screen Size | 55 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Dimensions (with stand) | 122.7 x 78.2 x 28.9 cm |
| Weight (with stand) | 17.8 kg |
| Power Consumption | 110W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
QLED technology delivers over a billion rich colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise backlight control with multiple dimming zones delivers deep blacks and bright whites for superior contrast ratio.
Dolby Vision & Atmos
Experience cinema-quality visuals and immersive sound with Dolby Vision HDR and Dolby Atmos support.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and 120Hz native refresh rate provide smooth gaming experience.
Google TV Integration
Access to thousands of apps, movies, and shows with personalized recommendations and Google Assistant voice control.
Voice Remote
Built-in microphone allows for voice searches, smart home control, and hands-free operation.
Picture Modes Explained
Standard
Balanced settings for everyday viewing with good color accuracy
Cinema
Optimized for movie watching with warm colors and film-like quality
Sports
Enhanced motion handling and brightness for fast-moving sports content
Game
Low input lag and enhanced response time for gaming
Vivid
Maximum brightness and saturation for brightly lit rooms
Filmmaker Mode
Preserves original creative intent with no motion smoothing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote battery dead | Check power connection, replace remote batteries, try power button on TV |
| No picture/sound | Input selection, HDMI connection | Check input source, verify HDMI cable connection, try different port |
| Poor picture quality | Signal strength, picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Network problems, distance from router | Restart router, check network password, move closer to router |
| Remote not working | Battery issue, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor, pair remote |
| Audio problems | Volume settings, audio output selection | Check volume, verify audio output settings, test different content |
Common Error Codes
- No Signal: Check input source and cable connections
- Network Error: Check internet connection and Wi-Fi settings
- Software Update Failed: Check internet connection and storage space
- HDCP Error: Try different HDMI cable or port
- App Crash: Clear app cache or reinstall application
- Overheating: Ensure proper ventilation around TV
Manual Downloads
Current Model Manuals
55U7G
55" ULED 4K Google TV
55U8G
55" ULED 4K Mini-LED
55A6G
55" 4K Android TV
55R6G
55" 4K Roku TV
Popular Previous Models
55H8G
55" Quantum Series 2022
55H9G
55" ULED 2021 Model
55R7G
55" Roku TV 2022
55A65G
55" Android TV 2021