Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Installation
- Unbox and Inspect: Carefully remove the TV from packaging and inspect for any damage during shipping.
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand Base: Secure the TV stand base using the provided screws and tools.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, audio systems, gaming consoles, and other devices to appropriate ports.
- Wall Mounting: If wall mounting, use a VESA-compatible mount and ensure proper wall support for the TV's weight.
- Initial Setup: Power on the TV and follow the on-screen setup wizard for network connection and basic settings.
Specifications
| Model Series | 55U7G |
| Display Type | QLED 4K UHD |
| Screen Size | 55 Inches |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 120Hz |
| Smart Platform | VIDAA U6.0 |
| HDR Support | Dolby Vision, HDR10, HLG |
| Audio Output | 20W (2x10W) |
| Power Consumption | 110W (Typical) |
| Dimensions (with stand) | 122.8 x 78.2 x 28.5 cm |
| Weight (with stand) | 16.8 kg |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi, Bluetooth |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Quantum dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise backlight control with multiple dimming zones delivers superior contrast with deep blacks and bright highlights for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings provide smooth, responsive gaming with reduced input lag.
Dolby Vision & Atmos
Experience cinema-quality entertainment with Dolby Vision HDR and Dolby Atmos immersive audio for breathtaking picture and sound.
Voice Control
Built-in Google Assistant and Alexa compatibility allow for hands-free control of your TV and smart home devices.
Sports Mode
Optimized settings for sports content with enhanced motion clarity and reduced blur for fast-moving action.
Connectivity Features
HDMI 2.1
4K at 120Hz support for next-generation gaming consoles and media players
Wi-Fi 6
Faster wireless connectivity for smooth streaming and quick content loading
Bluetooth 5.0
Connect wireless headphones, speakers, and other accessories seamlessly
USB Recording
Pause live TV and record programs directly to USB storage devices
Screen Mirroring
Mirror your smartphone, tablet, or computer screen wirelessly
Ethernet
Wired network connection for stable streaming and faster updates
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power connection, replace remote batteries, try power button on TV |
| No picture but sound | Input source issue, backlight failure | Check input source, restart TV, check backlight settings |
| No sound | Volume muted, audio settings, external speaker connection | Check volume, audio output settings, speaker connections |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, check network settings, move closer to router |
| Remote not working | Dead batteries, IR sensor blocked, pairing issue | Replace batteries, ensure clear path to IR sensor, re-pair remote |
| Picture quality issues | Signal quality, picture settings, source material | Check signal source, adjust picture settings, use higher quality content |
Common Error Codes
- E001: Power supply issue - Check power connection and restart
- E002: Main board communication error - Restart TV and check connections
- E003: T-Con board error - Contact service center
- E004: Backlight failure - Check backlight settings and connections
- E005: Panel communication error - Restart and check cable connections
- E006: Memory error - Perform factory reset (backup settings first)
Manual Downloads
Current Model Manuals
55U7G
55" ULED 4K Smart TV
55U8G
55" ULED 4K Mini-LED TV
55A6G
55" 4K Android TV
55R6G
55" 4K Roku TV
Popular Previous Models
55H8G
55" Quantum Series 4K TV
55H9G
55" Premium ULED TV
55R8F
55" Roku Smart TV
55S8G
55" Super Resolution TV