Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (optional)
- Wall mount kit (if wall mounting)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the TV screen.
- Attach Stand: If using stand, attach to TV base using provided screws and ensure it is securely fastened.
- Wall Mounting: For wall mounting, use VESA 400x400 compatible mount and ensure wall can support TV weight.
- Connect Cables: Connect HDMI, power, and other cables to appropriate ports on the TV.
- Power Connection: Connect to a properly grounded electrical outlet. Use surge protector for added safety.
- Initial Setup: Turn on TV and follow on-screen setup instructions for language, network, and channel setup.
Specifications
| Model Series | 65U7G |
| Display Type | 4K ULED |
| Screen Size | 65 Inches |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 120Hz |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart TV Platform | VIDAA U6.0 |
| Connectivity | Wi-Fi, Ethernet, Bluetooth 5.0 |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Dimensions (with stand) | 144.8 x 92.1 x 31.2 cm |
| Weight (with stand) | 24.5 kg |
| Power Consumption | 130W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on ULED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Advanced Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright highlights for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinematic entertainment with Dolby Vision HDR and Dolby Atmos immersive audio for a true theater-like experience at home.
Game Mode Pro
Auto Low Latency Mode, VRR, and 120Hz refresh rate provide smooth, responsive gaming with reduced input lag.
Voice Control
Built-in Google Assistant and Alexa compatibility allow for hands-free control of your TV and smart home devices.
Sports Mode
Optimized settings for sports content with enhanced motion clarity and reduced blur for fast-moving action.
Smart Features Explained
VIDAA U6.0
Intuitive smart platform with easy navigation and personalized content recommendations
Streaming Apps
Access to Netflix, YouTube, Prime Video, Disney+ and all major streaming services
Screen Casting
Wirelessly cast content from your smartphone, tablet, or computer to the TV screen
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen viewing
Auto Calibration
Automatic picture and sound optimization based on room conditions and content type
Energy Saving
Smart sensors adjust brightness and power consumption based on ambient light and content
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable issues | Check input source, verify cable connections, restart TV |
| Poor picture quality | Signal strength, picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Network problems, distance from router | Restart router, check network settings, move closer to router |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, try smartphone app |
| Audio problems | Sound settings, external speaker issues | Check audio settings, verify external speaker connections, update software |
Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: HDMI connection issue - Check HDMI cable and port
- 005: Memory full - Clear cache and unused apps
- 006: Overheating - Ensure proper ventilation around TV
Manual Downloads
Current Model Manuals
65U7G
65" ULED 4K Smart TV
65U8G
65" ULED 8K Smart TV
65A6G
65" 4K Android TV
65H8G
65" Laser TV
Popular Previous Models
65H9G
65" Quantum Series 2022
65R6E
65" Roku TV 2021
65H8F
65" ULED 2020
65D6G
65" D-Series 2019