Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any visible damage. Remove all protective films and packaging materials.
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand Base: If using TV stand, attach the base to the TV using the provided screws and tools.
- Wall Mount Installation: For wall mounting, use VESA 400x400 compatible mount. Locate wall studs and securely install the mount bracket.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, audio systems, gaming consoles, and other devices to appropriate ports.
- Initial Setup: Power on the TV and follow the on-screen setup wizard to configure language, network, and channel settings.
Specifications
| Model Series | 65U7G |
| Display Type | QLED 4K UHD |
| Screen Size | 65 Inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Dimensions (with stand) | 144.8 x 90.2 x 31.2 cm |
| Weight (with stand) | 23.6 kg |
| Power Consumption | 130W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
QLED technology delivers over a billion rich colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise backlight control with local dimming zones provides superior contrast with deep blacks and bright highlights.
Dolby Vision & Atmos
Experience cinema-quality entertainment with Dolby Vision HDR and Dolby Atmos immersive audio support.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and 4K/120Hz support for smooth, responsive gaming experiences.
Google TV Integration
Access to thousands of apps, movies, and shows with personalized recommendations and Google Assistant voice control.
Filmmaker Mode
Automatically disables post-processing to display content exactly as filmmakers intended.
Smart Features Explained
Voice Control
Control your TV with Google Assistant using the remote or compatible smart devices
Screen Cast
Wirelessly mirror your smartphone or tablet screen to the TV using Chromecast built-in
Multi-View
Watch content from two different sources simultaneously on split screen
Sports Mode
Optimized settings for smooth motion and enhanced clarity during fast-paced sports
Movie Mode
Cinema-optimized picture settings for the best movie-watching experience
Energy Saving
Automatic brightness adjustment and power management features to reduce energy consumption
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries | Check power connection, replace remote batteries, try power button on TV |
| No picture/sound | Input selection, cable connections | Check input source, verify cable connections, restart TV |
| Poor Wi-Fi connection | Signal strength, network issues | Move router closer, check network settings, use Ethernet connection |
| Remote not working | Batteries, IR sensor obstruction | Replace batteries, ensure clear path to IR sensor, pair remote again |
| Apps not loading | Internet connection, app updates | Check internet connection, update apps, clear app cache |
| Picture quality issues | Settings, signal quality, cables | Adjust picture settings, check signal source, replace HDMI cables |
Common Error Codes
- 001: No signal - Check input source and cable connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Audio output issue - Check audio settings and connections
- 005: System error - Perform factory reset if problem persists
- 006: HDMI connection error - Check HDMI cable and port
Manual Downloads
Current Model Manuals
65U7G
65" ULED 4K Smart TV
65U6G
65" UHD 4K Smart TV
65A6G
65" 4K Android TV
65R6G
65" Roku 4K TV
Popular Previous Models
65H8G
65" Quantum Series 2022
65H9G
65" Premium ULED 2021
65R6090G
65" Roku TV 2020
65H6570G
65" Android TV 2019