Installation Guide
Items Included:
- Hisense Fire TV Remote Control
- 2 x AAA batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Open the battery compartment on the back of the remote and insert 2 AAA batteries with correct polarity.
- Power On TV: Ensure your Hisense Fire TV is plugged in and powered on.
- Pairing Mode: Press and hold the Home button for 10 seconds to enter pairing mode. The LED indicator will blink blue.
- Automatic Pairing: The remote should automatically pair with your TV. If not, follow on-screen pairing instructions.
- Test Functions: Test basic functions like volume control, channel changing, and navigation to ensure proper pairing.
- Voice Setup: For voice control features, complete the microphone setup through your TV's settings menu.
- Final Check: Verify all buttons are responsive and the remote controls all intended functions.
Specifications
| Model Series | RC1000-FTV |
| Type | Infrared & Bluetooth Remote |
| Color | Black / Graphite |
| Compatibility | Hisense Fire TV Edition 2018-2024 |
| Connectivity | Bluetooth 4.2, Infrared |
| Control Range | Up to 10 meters (30 feet) |
| Battery Type | 2 x AAA (included) |
| Battery Life | Up to 12 months with normal use |
| Voice Control | Built-in microphone with Alexa support |
| Dimensions (HxWxD) | 15 x 4 x 2 cm |
| Weight | 85 grams (with batteries) |
| Operating Temperature | 0°C to 40°C |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 90 days on included batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Voice Control with Alexa
Built-in microphone allows you to control your TV, search for content, and access Alexa features using just your voice for hands-free operation.
Dual Connectivity
Combines Bluetooth for advanced features and infrared for basic TV control, ensuring reliable operation even in challenging environments.
Quick Access Buttons
Dedicated buttons for popular streaming services including Netflix, Prime Video, Disney+, and YouTube for instant access to your favorite content.
Backlit Keys
Automatically illuminated buttons in low-light conditions make it easy to find the right controls without turning on room lights.
Universal TV Control
Can be programmed to control basic functions of other devices like soundbars, cable boxes, and gaming consoles for simplified entertainment setup.
Long Battery Life
Optimized power consumption provides up to 12 months of normal use on standard AAA batteries, with low-battery indicators.
Button Functions Explained
Home Button
Returns to Fire TV home screen and activates pairing mode when held
Voice Button
Activates Alexa voice control for searches and commands
Navigation Ring
Directional control for menu navigation and content selection
Quick Access Buttons
One-touch launch for popular streaming applications
Settings Button
Quick access to system settings and display options
Power & Volume
Controls TV power, volume adjustment, and mute functions
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not responding | Dead batteries, pairing issues, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Voice control not working | Microphone disabled, internet connection, background noise | Check microphone settings, verify internet, reduce background noise |
| Buttons not functioning | Battery low, stuck buttons, software glitch | Replace batteries, clean buttons, restart TV and remote |
| Intermittent connectivity | Low battery, wireless interference, distance | Replace batteries, reduce interference, move closer to TV |
| Quick apps not launching | App not installed, software update needed | Install required apps, update TV software |
| Backlight not working | Feature disabled, ambient light sensor, battery saving mode | Enable in settings, check sensor, adjust power settings |
LED Indicator Codes
- Solid Blue: Remote is on and functioning normally
- Blinking Blue: Pairing mode active
- Blinking Red: Low battery warning
- Solid Red: Critical battery level - replace immediately
- No Light: Remote off or batteries completely dead
- Rapid Blinking Blue: Software update in progress
Manual Downloads
Current Model Manuals
RC1000-FTV
Hisense Fire TV Remote 2024
RC950-FTV
Hisense Fire TV Remote 2023
RC900-FTV
Hisense Fire TV Remote 2022
RC850-FTV
Hisense Fire TV Remote 2021
Popular Previous Models
RC800-FTV
Hisense Fire TV Remote 2020
RC750-FTV
Hisense Fire TV Remote 2019
RC700-FTV
Hisense Fire TV Remote 2018
RC100-UNIV
Universal Replacement Remote