Setup Guide
What's Included:
- Hisense Fire TV Remote
- 2 AAA Batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Open the battery compartment on the back of the remote and insert 2 AAA batteries with correct polarity.
- Power On TV: Ensure your Hisense Fire TV is powered on and within range (up to 30 feet).
- Automatic Pairing: The remote should automatically pair with your TV. If not, hold the Home button for 10 seconds.
- Voice Setup: Press and hold the Alexa button to set up voice commands with your Amazon account.
- Test Functions: Test all buttons including volume, power, navigation, and voice commands.
- Update Software: Check for remote firmware updates in your TV settings under "Controllers & Bluetooth Devices".
Specifications
| Model Number | RC71B |
| Compatibility | Hisense Fire TV Edition (2017-2023 Models) |
| Connectivity | Bluetooth 4.1, Infrared |
| Battery Type | 2 x AAA (Included) |
| Battery Life | Up to 6 months with typical use |
| Voice Control | Amazon Alexa Built-in |
| Range | Up to 30 feet (9 meters) |
| Dimensions | 6.2 x 1.8 x 0.6 inches |
| Weight | 2.8 oz (80g) with batteries |
| Buttons | Power, Volume, Navigation, Alexa, Apps, Settings |
Warranty Information
- Limited Warranty: 1 year parts and labor
- Support: Free technical support for setup and troubleshooting
- Replacement: Defective units replaced within warranty period
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense Support
Key Features
Alexa Voice Control
Built-in Amazon Alexa allows you to control your TV, search for content, check weather, control smart home devices, and more using just your voice.
Direct TV Controls
Dedicated power, volume, and mute buttons provide direct control over your Hisense TV without additional setup.
Quick Access Buttons
One-touch buttons for Netflix, Amazon Prime Video, Disney+, and other popular streaming services for instant access.
Backlit Buttons
Automatically illuminated buttons in low-light conditions for easy navigation in dark viewing environments.
Bluetooth Connectivity
Bluetooth technology allows operation without line-of-sight and reduces interference with other IR devices.
Long Battery Life
Optimized power consumption provides up to 6 months of typical use with included alkaline batteries.
Button Functions Explained
Power Button
Turns your Hisense Fire TV on and off. Also controls TV power via IR.
Alexa Button
Press and hold to speak to Alexa. Release to send your command.
Navigation Ring
Directional control for menu navigation, selection, and playback control.
Volume Buttons
Controls TV volume directly through infrared signal.
App Shortcuts
Quick launch buttons for popular streaming services and apps.
Menu/Settings
Access context menus and settings for current application or system.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not responding | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Voice commands not working | Microphone muted, internet connection, Alexa setup | Check microphone, verify internet, complete Alexa setup |
| Volume/power buttons not working | IR sensor blocked, wrong TV code | Clear path to TV IR sensor, retrain TV control |
| Interference or lag | Bluetooth interference, low battery | Move other Bluetooth devices, replace batteries |
| Buttons not lighting up | Backlight disabled, ambient light sufficient | Check backlight settings, remote in dark environment |
| Quick app buttons not working | App not installed, software update needed | Install required apps, update TV software |
LED Indicator Codes
- Solid Blue: Remote is on and functioning normally
- Blinking Blue: Remote is in pairing mode
- Solid Red: Low battery warning
- No Light: Batteries dead or remote off
- Rapid Blinking Blue: Software update in progress
Manual Downloads
Current Model Manuals
RC71B
Hisense Fire TV Voice Remote
RC72B
Enhanced Voice Remote
RC73B
Pro Voice Remote
RC74B
Gaming Edition Remote
Compatible TV Models
H8 Series
2023 Fire TV Edition
H9 Series
2022 Fire TV Edition
A6 Series
2021 Fire TV Edition
U7 Series
2020 Fire TV Edition