Installation Guide
Tools Needed:
- Philips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power extension cord (if needed)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the TV screen.
- Attach Stand: If using TV stand, attach it securely to the TV base using provided screws.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or set-top boxes.
- Network Connection: Connect to Wi-Fi or Ethernet cable for smart features and updates.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and account setup.
Specifications
| Model Series | U8 Series / A6 Series |
| Screen Size | 55" / 65" / 75" / 85" |
| Display Technology | ULED / QLED / 4K Ultra HD |
| Resolution | 3840 x 2160 pixels (4K) |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U7 / Google TV |
| Refresh Rate | 120Hz / 60Hz |
| Connectivity | Wi-Fi, Ethernet, Bluetooth 5.0 |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 100-200W (depending on size) |
| Dimensions (with stand) | Varies by model |
| Weight | 15-40 kg (depending on size) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: Additional 1 year on display panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Advanced quantum dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites, enhancing HDR content performance.
Motion Rate Technology
Advanced motion processing reduces blur and judder in fast-moving scenes, delivering smooth action for sports and gaming.
Voice Control
Built-in voice assistant compatibility with Google Assistant and Amazon Alexa for hands-free control of your TV and smart home devices.
Game Mode Pro
Optimized settings for gaming with low input lag, variable refresh rate (VRR), and automatic low latency mode (ALLM) support.
Dolby Atmos Audio
Immersive Dolby Atmos sound technology creates a three-dimensional audio experience with overhead sound effects.
Smart Features Explained
VIDAA U7 OS
Intuitive smart TV platform with easy navigation and personalized content recommendations
Streaming Apps
Access to Netflix, YouTube, Prime Video, Disney+ and all major streaming services
Screen Mirroring
Wirelessly mirror your smartphone, tablet, or computer screen to the TV
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen mode
Smart Home Integration
Control compatible smart home devices directly from your TV interface
Automatic Updates
Regular software updates with new features and security improvements
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input source issue, cable connection | Check input source, verify cable connections, restart TV |
| Wi-Fi connection issues | Network problem, signal strength | Restart router, check network settings, move closer to router |
| Remote not working | Dead batteries, pairing issue | Replace batteries, re-pair remote, check for obstructions |
| Apps not loading | Internet connection, app cache | Check internet, clear app cache, update apps |
| Picture quality issues | Settings, source quality, cables | Adjust picture settings, check source quality, use high-speed HDMI cables |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Audio output issue - Check audio settings and connections
- 005: System error - Perform factory reset if persistent
- 006: HDMI connection issue - Check HDMI cable and port
Manual Downloads
Current Model Manuals
65U8K
65" ULED 4K Smart TV
55A6K
55" 4K Google TV
75U7K
75" QLED Smart TV
85U8K
85" ULED 4K TV
Popular Previous Models
65U7G
65" ULED TV 2023
55A6G
55" 4K Android TV
75U6G
75" 4K UHD TV
50A4G
50" Smart TV