Installation Guide
Requirements:
- Hisense TV or compatible device
- 2 x AAA batteries
- Clear line of sight to TV
- Distance within 8 meters
Step-by-Step Setup
- Battery Installation: Open battery compartment and insert 2 AAA batteries with correct polarity.
- Power On: Ensure your Hisense TV is plugged in and turned on.
- Pairing: Point remote directly at TV and press any button to establish connection.
- Code Setup (Universal Models): For universal remotes, enter the Hisense TV code using the code lookup table.
- Test Functions: Test all major functions including power, volume, channel, and menu buttons.
- Programming (Optional): Program additional devices like soundbars or streaming devices if supported.
- Final Check: Ensure all buttons respond correctly and remote operates all TV functions.
Specifications
| Model Series | RC802, RC804, RC806 |
| Type | Infrared Remote Control |
| Color | Black / Silver |
| Battery Type | 2 x AAA (1.5V) |
| Operating Range | Up to 8 meters |
| Control Type | Infrared with 38-40kHz carrier frequency |
| Compatibility | Hisense Smart TVs, Android TVs, Roku TVs |
| Button Layout | Standard TV controls + Smart functions |
| Dimensions | 15 x 4 x 2 cm |
| Weight | 85g (without batteries) |
| Warranty Period | 1 year |
Warranty Information
- Full Warranty: 1 year parts and replacement
- Coverage: Manufacturing defects and faulty operation
- Exclusions: Physical damage, battery leakage, water damage
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Universal Compatibility
Designed to work with all Hisense TV models and can be programmed to control other devices like soundbars, streaming boxes, and DVD players.
Smart Function Keys
Dedicated buttons for popular streaming services including Netflix, YouTube, Prime Video, and Disney+ for quick access to your favorite content.
Voice Control Support
Select models feature built-in microphone for voice commands, allowing hands-free control of your TV and smart home devices.
Backlit Buttons
Illuminated buttons make it easy to operate your TV in low-light conditions, with automatic dimming to conserve battery life.
Quick Menu Access
Direct access to settings, input selection, and picture modes with dedicated shortcut buttons for faster navigation.
Ergonomic Design
Comfortable grip and logically arranged buttons designed for intuitive operation and reduced hand fatigue during extended use.
Button Functions Explained
Power Button
Turns TV on/off. Press and hold for 3 seconds to restart TV
Navigation Buttons
Arrow keys for menu navigation, OK button for selection
Volume Controls
Adjusts TV volume, mute function for instant silence
Channel Controls
Channel up/down, number keys for direct channel access
Smart Buttons
Quick launch for streaming apps and smart features
Settings Button
Direct access to picture, sound, and system settings
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, obstruction, distance too far | Replace batteries, ensure clear line of sight, move closer to TV |
| Intermittent operation | Weak batteries, IR sensor blocked, low battery | Replace batteries, clean IR sensor on TV, check battery contacts |
| Some buttons not working | Button stuck, dirt under buttons, internal damage | Clean remote, check for stuck buttons, consider replacement |
| LED not blinking | Batteries dead, remote damaged, circuit failure | Test with new batteries, check battery orientation, replace remote |
| Universal mode not working | Wrong code, incorrect setup procedure | Re-enter correct code, follow setup instructions carefully |
| Voice control not responding | Microphone blocked, background noise, setup incomplete | Clean microphone, reduce background noise, complete voice setup |
Common Issues
- No Response: Check battery installation and TV power - Replace batteries and ensure TV is plugged in
- Weak Signal: Distance or obstruction issue - Move closer to TV and ensure clear path
- Wrong Device Control: Universal mode conflict - Reset to TV mode or reprogram
- Button Sticking: Dirt or liquid damage - Clean with isopropyl alcohol and cotton swab
- LED Dim: Low battery power - Replace with fresh batteries
- Inconsistent Operation: Interference from other devices - Change TV location or use RF extender
Manual Downloads
Current Model Manuals
RC802
Standard Hisense Remote
RC804
Smart Remote with Voice
RC806
Universal Remote Control
RC808
Premium Backlit Remote
Popular Previous Models
RC701
Basic TV Remote
RC702
Enhanced Remote
RC703
Smart Remote
RC704
Universal Remote