Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Buttons not responding | TV frozen, power issue, stuck button | Unplug TV for 2 minutes, check for stuck buttons, restart TV |
| Power button not working | Remote battery dead, power supply issue | Use remote control, check power cable connection |
| Volume buttons stuck | Physical damage, debris in button mechanism | Clean around buttons, use remote control for volume |
| Menu not accessible | Software glitch, Roku system error | Restart TV, check for system updates |
| Input button not switching | No connected devices, input disabled | Check device connections, ensure input is enabled in settings |
| All buttons unresponsive | Major system crash, hardware failure | Perform factory reset, contact Hisense support |
Common Error Indicators
- Red Blinking Light: Power issue - Check power connection
- No Response: System frozen - Unplug and restart
- Partial Function: Some buttons work - Check for physical damage
- Delayed Response: System lagging - Clear cache and restart
Remote Control Guide
Power Button
Turns TV on and off. Located at the top of most Hisense Roku TV remotes for easy access.
Navigation Cluster
Directional pad with center OK button for menu navigation, app selection, and content browsing.
Quick Access Buttons
Dedicated buttons for popular streaming services like Netflix, Disney+, and YouTube.
Volume and Mute
Separate volume controls and mute button for instant audio adjustment during viewing.
Home Button
Returns to Roku home screen from any app or input with a single press.
Back Button
Navigates to previous screen or exits menus without returning to home screen.
Remote Control Alternatives
Roku Mobile App
Use your smartphone as a remote control with the free Roku mobile application
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free control
HDMI-CEC
Control basic functions using your cable/satellite remote via HDMI connection
Universal Remote
Programmable universal remotes can be configured to work with Hisense Roku TV
Manual Downloads
Current Model Manuals
H8 Series
Hisense 4K ULED Roku TV
U7 Series
Hisense ULED 4K Roku TV
A6 Series
Hisense 4K Roku TV
R6 Series
Hisense 4K Roku TV
Previous Models
H9 Series
Hisense 4K Quantum Roku TV
U8 Series
Hisense ULED 4K Roku TV
R7 Series
Hisense 1080p Roku TV
S6 Series
Hisense Smart Roku TV