Installation Guide
What's Included:
- Hisense Roku TV Remote Control
- 2 x AAA batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Open the battery compartment on the back of the remote and insert the included AAA batteries, observing correct polarity.
- Power On TV: Ensure your Hisense Roku TV is plugged in and powered on.
- Automatic Pairing: The remote should automatically pair with your TV when batteries are inserted. If not, press and hold the pairing button for 3 seconds.
- Check Connection: Point the remote at your TV and press any button to verify it's working properly.
- Voice Control Setup: For voice-enabled remotes, follow on-screen instructions to set up voice control features.
- Customize Settings: Use the remote to navigate to Settings and customize your preferences.
- Test All Functions: Test all buttons including power, volume, channel, and navigation buttons to ensure proper functionality.
Specifications
| Model Series | RC282B, RC382B |
| Compatibility | Hisense Roku TV (2017-Present) |
| Color | Black / Gray |
| Connectivity | Infrared (IR) & Wireless (RF) |
| Battery Type | 2 x AAA Batteries |
| Battery Life | Up to 12 months (normal use) |
| Voice Control | Available on Enhanced Voice Remote |
| Headphone Jack | Private Listening (Enhanced Remote) |
| Operating Range | Up to 30 feet |
| Dimensions | 6.2 x 1.8 x 0.6 inches |
| Weight | 85g (with batteries) |
| Special Features | Shortcut buttons, Voice Search |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 90 days on included batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Simple Remote Control
Easy-to-use remote with dedicated buttons for popular streaming services and straightforward navigation for all users.
Enhanced Voice Remote
Use your voice to search for movies, launch channels, control TV settings, and more with the built-in microphone.
Private Listening
Plug headphones directly into your remote for private listening without disturbing others in the room.
Shortcut Buttons
One-touch access to popular streaming services including Netflix, Hulu, Disney+, and YouTube.
TV Controls
Complete control over your TV including power, volume, channel, input selection, and settings menu.
Lost Remote Finder
Use the Roku mobile app to make your remote play a sound, helping you locate it when misplaced.
Button Functions Explained
Home Button
Returns to the Roku home screen from any app or channel
Back Button
Returns to previous screen or exits current menu
Navigation Arrows
Moves selection up, down, left, and right through menus
OK/Select Button
Confirms selections and launches apps or channels
Voice Search Button
Activates voice control for searches and commands
Shortcut Buttons
Quick access to popular streaming services
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, pairing issue, obstruction | Replace batteries, re-pair remote, ensure clear line of sight |
| Buttons not responding | Battery low, remote needs reset | Replace batteries, remove and reinsert batteries to reset |
| Voice control not working | Microphone muted, network issue | Check microphone button, ensure Wi-Fi connection |
| Interference issues | Other wireless devices, distance too far | Move closer to TV, reduce wireless interference sources |
| Shortcut buttons not working | App not installed, software update needed | Install required app, check for system updates |
| Remote draining batteries quickly | Button stuck, faulty remote | Check for stuck buttons, contact support if persistent |
Common Solutions
- Restart Remote: Remove batteries for 30 seconds, then reinsert
- Re-pair Remote: Press and hold pairing button for 3-5 seconds
- Check Batteries: Ensure fresh batteries with correct polarity
- Clean Remote: Clean button contacts with isopropyl alcohol if sticky
- Update Software: Ensure TV has latest Roku OS update
- Reset TV: Restart TV by unplugging for 60 seconds
Manual Downloads
Current Model Manuals
RC282B
Enhanced Voice Remote
RC382B
Simple Remote Control
RC280
Standard IR Remote
RC282C
Voice Remote Pro
Popular Previous Models
RC270
Basic Remote Control
RC260
Simple Point Remote
RC250
Standard Remote
RC240
Basic IR Remote