Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power drill (for wall mounting)
Step-by-Step Setup
- Unbox and Inspect: Carefully remove the TV from packaging and inspect for any damage during shipping.
- Attach Stand: If using the stand, attach it to the TV base using the provided screws and tools.
- Choose Location: Select a stable, flat surface or properly mounted wall location with good ventilation.
- Connect Power: Connect the power cord to the TV and plug into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Connect to Network: Connect to Wi-Fi or Ethernet for smart features and streaming services.
- Initial Setup: Follow on-screen instructions to set up language, network, and account preferences.
Specifications
| Model Series | 65U6G / 55U7G / 75U8G |
| Display Type | 4K ULED / QLED |
| Screen Sizes | 55", 65", 75", 85" |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV / VIDAA U |
| Refresh Rate | 120Hz Native |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| HDMI Ports | 4 x HDMI 2.1 |
| USB Ports | 2 x USB 2.0 |
| Power Consumption | 100-200W (depending on size) |
| Weight | 18-40 kg (depending on size) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Advanced quantum dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinema-quality visuals and immersive audio with support for Dolby Vision HDR and Dolby Atmos sound technology.
Google TV Integration
Access thousands of apps, movies, and shows with the intuitive Google TV interface and built-in Google Assistant.
Game Mode Pro
Optimized for gaming with low input lag, Variable Refresh Rate (VRR), and Auto Low Latency Mode (ALLM) for smooth gameplay.
Voice Control
Control your TV with voice commands using built-in Google Assistant or compatibility with Amazon Alexa devices.
Smart Features Explained
Google Assistant
Voice control for TV functions, smart home devices, and information search
Chromecast Built-in
Cast content directly from your mobile devices to the TV screen
App Store
Access to thousands of streaming apps including Netflix, YouTube, Disney+
Screen Mirroring
Mirror your smartphone or tablet screen wirelessly to the TV
Multi-room Audio
Connect with other compatible speakers for whole-home audio
Smart Home Control
Control compatible smart home devices directly from your TV
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection | Check input source, verify cable connections, restart TV |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network settings, move closer to router |
| Apps not working | Internet connection, app updates | Check internet connection, update apps, clear app cache |
| Remote not responding | Battery issues, pairing problems | Replace batteries, re-pair remote, check for obstructions |
| Picture quality issues | Settings, source quality, cables | Adjust picture settings, check source quality, use high-speed HDMI cables |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E002: Main board error - Contact service center
- E003: Panel communication error - Restart TV
- E004: Backlight failure - Contact service center
- E005: T-Con board error - Contact service center
- E006: Software update failed - Retry update or factory reset
Manual Downloads
Current Model Manuals
65U6G
65" ULED 4K Smart TV
55U7G
55" ULED 4K Smart TV
75U8G
75" ULED 4K Smart TV
85U9G
85" ULED 4K Smart TV
Popular Previous Models
65H9G
65" Quantum Series TV
55H8G
55" ULED Smart TV
75H6570G
75" 4K Android TV
50H8F
50" Roku Smart TV