Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Assistant (recommended)
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any damage. Remove all protective films and packaging materials.
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand (if using): Secure the TV stand according to the instructions, ensuring all screws are properly tightened.
- Wall Mounting (optional): Use a VESA-compatible wall mount. Ensure the wall can support the TV's weight and follow wall mount instructions carefully.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Connect to Network: Connect via Wi-Fi or Ethernet cable for smart features and updates.
- Initial Setup: Follow the on-screen setup wizard to configure language, network, and account settings.
Specifications
| Model Series | 65U7G |
| Display Type | ULED 4K |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U6.0 |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (with stand) | 144.8 x 92.1 x 31.2 cm |
| Weight | 23.6 kg (with stand) |
| VESA Mount | 400 x 400 mm |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on ULED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
ULED Display Technology
Hisense's proprietary ULED technology delivers superior picture quality with quantum dot color, local dimming, and high brightness for stunning HDR content.
Dolby Vision & Atmos
Experience cinematic entertainment with Dolby Vision HDR for breathtaking visuals and Dolby Atmos for immersive, object-based audio.
Game Mode Pro
Optimized for gaming with Auto Low Latency Mode, Variable Refresh Rate, and 4K/120Hz support for smooth, responsive gameplay.
VIDAA U6.0 Smart Platform
Fast and intuitive smart TV platform with built-in streaming apps, voice control, and personalized content recommendations.
Hands-Free Voice Control
Built-in far-field microphone allows voice commands without needing the remote control for convenient operation.
Filmmaker Mode
Automatically disables all post-processing to display content exactly as the director intended, preserving the original cinematic experience.
Smart Features Explained
Voice Control
Control TV functions, search content, and access apps using voice commands with built-in Google Assistant
Screen Mirroring
Wirelessly display content from smartphones, tablets, and laptops directly on your TV screen
Multi-View
Watch two different sources simultaneously with picture-in-picture or split-screen viewing
Smart Home Integration
Connect and control compatible smart home devices directly from your TV interface
Freeview Play
Access live TV, catch-up services, and on-demand content all in one place
Automatic Updates
Receive regular software updates with new features and performance improvements
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input source issue, cable connection | Check input source, verify cable connections, restart TV |
| Poor Wi-Fi connection | Signal interference, distance from router | Move router closer, reduce interference, use Ethernet connection |
| Remote not working | Dead batteries, pairing issue | Replace batteries, re-pair remote, check for obstructions |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, clear app cache |
| Picture quality issues | Settings incorrect, source quality | Adjust picture settings, check source quality, update firmware |
Error Codes
- 001: No signal - Check input source and cable connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Remote pairing error - Re-pair remote control
- 005: App loading error - Clear app cache or reinstall
- 006: Audio output issue - Check audio settings and connections
Manual Downloads
Current Model Manuals
65U7G
65" ULED 4K Smart TV
55U7G
55" ULED 4K Smart TV
75U8G
75" ULED 4K Smart TV
85U9G
85" ULED 8K Smart TV
Popular Previous Models
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