Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount bracket (if wall mounting)
- Power board with surge protection
Step-by-Step Setup
- Unpack and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Choose Location: Select a stable, level surface away from direct sunlight and heat sources.
- Attach Stand: Secure the TV stand to the base using provided screws and ensure it's firmly attached.
- Connect Power: Plug the power cord into a grounded Australian power outlet (240V, 50Hz).
- Connect Antenna: Connect your Australian digital antenna to the TV antenna input.
- Connect External Devices: Connect HDMI cables from your devices (Foxtel, gaming consoles, etc.).
- Initial Setup: Turn on TV and follow the on-screen setup wizard for Australian settings.
- Network Connection: Connect to your Wi-Fi network or use Ethernet cable for internet access.
Specifications
| Model Series | 65U7G AU |
| Screen Size | 65 inches |
| Display Technology | QLED ULED 4K |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Smart Platform | VIDAA U6.0 |
| HDR Support | Dolby Vision, HDR10, HLG |
| Audio Output | 20W (2x10W) with Dolby Atmos |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6 |
| Power Requirements | 240V, 50Hz (Australian Standard) |
| Dimensions (HxWxD) | 144.8 x 83.5 x 30.2 cm (with stand) |
| Weight | 23.5 kg (with stand) |
| Energy Rating | 4.5 Stars (Australian Energy Rating) |
Warranty Information
- Australian Warranty: 3 years parts and labor
- Panel Warranty: Additional 2 years on display panel
- Support: Australian customer service and technical support
For warranty service in Australia, contact Hisense Australia at 1300 100 501 or visit Hisense.com.au
Key Features
QLED ULED Display
Quantum Dot technology delivers vibrant colours with exceptional brightness and contrast, perfect for Australian lighting conditions.
VIDAA U6.0 Smart TV
Australian-optimised smart platform with easy access to local streaming services including Netflix, Stan, Binge, and Amazon Prime Video.
Dolby Vision & Atmos
Cinematic experience with Dolby Vision HDR for stunning picture quality and Dolby Atmos for immersive, multi-dimensional sound.
Game Mode Pro
Optimised for gaming with low input lag, VRR support, and ALLM (Auto Low Latency Mode) for next-gen console gaming.
Freeview Plus
Integrated Australian Freeview Plus for easy access to free-to-air channels with catch-up TV and electronic program guide.
Voice Control
Built-in voice control with Google Assistant and Amazon Alexa compatibility for hands-free operation.
Australian Streaming Services
Netflix
4K streaming with Australian content library and local recommendations
Stan
Australian streaming service with exclusive local and international content
Binge
Foxtel's streaming platform with popular TV shows and movies
Amazon Prime
International streaming with Australian original content
Disney+
Family entertainment with Australian-produced content
ABC iView
Free Australian Broadcasting Corporation catch-up service
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Power cord disconnected, power outlet issue | Check power connection, try different Australian power outlet |
| No picture but sound | Backlight issue, incorrect input selected | Check input source, adjust picture settings, reset TV |
| Poor reception | Antenna connection, signal strength | Check antenna connection, rescan Australian channels |
| Wi-Fi connection issues | Network settings, router distance | Check network password, move router closer, use Ethernet |
| Remote not working | Batteries, IR sensor blocked | Replace batteries, ensure clear line of sight to TV |
| Apps not loading | Internet connection, app updates required | Check internet connection, update apps from app store |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet E102: Network connection failed - Check Wi-Fi/Ethernet settings
- E205: Software update failed - Retry update with stable internet
- E308: HDMI connection issue - Check cable and input source
- E401: Panel communication error - Contact Australian support
- E507: Audio system error - Check sound settings and connections
Manual Downloads
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