Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power extension cord (if needed)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the screen.
- Attach Stand: If using TV stand, attach it securely to the TV base using provided screws.
- Connect Power: Connect the power cord to the TV and plug into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or set-top boxes.
- Connect to Network: Connect to Wi-Fi or Ethernet for smart features and updates.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and channel scan.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED / ULED |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart Platform | VIDAA U7.0 |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Connectivity | Wi-Fi 6, Bluetooth 5.2, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (with stand) | Varies by screen size |
| Weight | Varies by screen size |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: Additional 1 year on display panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Technology
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Advanced local dimming zones provide precise control over backlighting, delivering deep blacks and bright whites with exceptional contrast.
VIDAA Smart Platform
Intuitive smart TV platform with easy navigation, voice control, and access to thousands of apps including Netflix, YouTube, and Disney+.
Dolby Vision & Atmos
Support for Dolby Vision HDR and Dolby Atmos audio creates an immersive cinematic experience with stunning visuals and surround sound.
Game Mode Pro
Optimized for gaming with low input lag, VRR support, and auto low latency mode for smooth, responsive gameplay.
Voice Control
Built-in far-field voice control allows you to change channels, adjust volume, search content, and control smart home devices hands-free.
Smart Features Explained
Screen Cast
Wirelessly mirror your smartphone or tablet screen to the TV for easy content sharing
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen viewing
Auto Calibration
Automatic picture optimization based on room lighting conditions and content type
Smart Home Integration
Control compatible smart home devices directly from your TV interface
Free Live TV
Access to free streaming channels with built-in live TV service
Parental Controls
Comprehensive parental controls and content filtering for family safety
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/black screen | Input source, HDMI connection, backlight issue | Check input source, verify HDMI connections, adjust picture settings |
| No sound | Volume muted, audio settings, external speaker connection | Check volume, verify audio settings, test with different content |
| Wi-Fi connection issues | Network problems, signal strength, TV software | Restart router, check signal strength, update TV software |
| Remote control not working | Dead batteries, IR sensor blocked, pairing issue | Replace batteries, ensure clear path to IR sensor, re-pair remote |
| Apps not loading | Internet connection, app updates, cache issues | Check internet, update apps, clear app cache and data |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: HDMI connection error - Check HDMI cable and device
- 005: Audio output issue - Check audio settings and connections
- 006: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
75U8K
75" ULED 4K Smart TV
65U7K
65" ULED 4K Smart TV
55A6K
55" 4K Google TV
85U8K
85" ULED 4K Smart TV
Popular Previous Models
75U7H
75" ULED 4K TV 2023
65U6H
65" ULED 4K TV 2023
55A6H
55" 4K Android TV 2023
75U8G
75" ULED 4K TV 2022