Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Cable management clips
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Keep all packaging materials.
- Attach Stand: If using stand, attach to TV base using provided screws and ensure it's securely fastened.
- Choose Location: Place on stable, level surface away from direct sunlight and heat sources.
- Connect Power: Plug power cord into grounded electrical outlet. Use surge protector for added safety.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Antenna/Cable Connection: Connect coaxial cable for antenna or cable TV service.
- Initial Setup: Turn on TV and follow on-screen instructions for language, network, and account setup.
Specifications
| Model Series | 55U7G |
| Display Type | QLED 4K UHD |
| Screen Size | 55 inches |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 120Hz |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U6.0 |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 85W (typical) |
| Dimensions (with stand) | 122.7 x 78.2 x 28.9 cm |
| Weight | 17.8 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Extended Coverage: Optional protection plans available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
QLED technology delivers over a billion rich colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise backlight control with local dimming zones provides superior contrast with deep blacks and bright whites for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings deliver smooth, responsive gaming at up to 120Hz.
Dolby Vision & Atmos
Experience cinema-quality visuals and immersive surround sound with support for Dolby Vision HDR and Dolby Atmos audio.
Voice Control
Built-in far-field microphone with support for Google Assistant and Alexa for hands-free control of your TV and smart home devices.
Sports Mode
Optimized settings for sports content with enhanced motion clarity and reduced blur for fast-moving action.
Smart Features Explained
VIDAA U6.0
Intuitive smart platform with personalized content recommendations and easy navigation
Screen Cast
Wirelessly mirror your smartphone, tablet, or laptop screen to the TV
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen
Auto Calibration
Automatic picture optimization based on room lighting conditions
Parental Controls
Comprehensive content restrictions and viewing time limits
Energy Saving
Smart power management with automatic standby and brightness adjustment
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection | Check input source, verify cable connections, restart TV |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network settings, move closer to router |
| Remote not working | Dead batteries, pairing issue | Replace batteries, re-pair remote, check for obstructions |
| Picture quality issues | Settings, signal quality, source material | Adjust picture settings, check signal strength, verify source quality |
| Apps not loading | Internet connection, app updates | Check internet connection, update apps, clear app cache |
Common Error Codes
- 001: No signal - Check input source and cable connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: HDMI connection issue - Check HDMI cable and port
- 005: Audio output problem - Check audio settings and connections
- 006: System error - Perform factory reset or contact support
Manual Downloads
Current Model Manuals
55U7G
55" QLED 4K Smart TV
65U8G
65" ULED 4K Smart TV
75U6G
75" 4K Smart TV
43A6G
43" 4K Android TV
Popular Previous Models
55H8G
55" Quantum Series TV
65H9G
65" ULED Premium TV
50H8F
50" Roku Smart TV
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43" 4K Roku TV