Setup Guide
Requirements:
- Hisense Smart TV
- Fresh batteries (AAA or AA depending on model)
- Clear line of sight to TV
- Stable surface for initial setup
Step-by-Step Setup
- Battery Installation: Open battery compartment on back of remote and insert batteries according to polarity markings.
- Power On: Ensure your Hisense TV is plugged in and turned on at the power source.
- Pairing: For Bluetooth remotes, hold the Pair button for 3 seconds until LED indicator flashes.
- Initial Connection: Point remote at TV and press any button to establish connection.
- Code Setup: For universal remotes, enter the Hisense TV code (usually 0000, 1234, or 1111).
- Function Test: Test all major functions: Power, Volume, Channel, and Navigation buttons.
- Smart Features: Configure voice control and smart assistant features if available.
Specifications
| Model Series | RC100, RC200, RC300 Series |
| Type | Infrared & Bluetooth Smart Remote |
| Color | Black / Silver |
| Battery Type | 2 x AAA or 2 x AA (Model Dependent) |
| Connectivity | IR, Bluetooth 4.0/5.0, Wi-Fi Direct |
| Control Type | Button & Touch Controls with Voice |
| Voice Control | Google Assistant, Amazon Alexa |
| Range | Up to 10 meters (IR), 15 meters (Bluetooth) |
| Power Requirements | 3V DC (Battery Powered) |
| Dimensions | 15 x 4 x 2 cm (Standard Size) |
| Weight | 85g (without batteries) |
| Compatible Models | All Hisense Smart TVs 2018+ |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Cover: 90 days replacement
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Voice Control
Integrated microphone allows voice commands through Google Assistant or Amazon Alexa for hands-free TV control and smart home integration.
Bluetooth Connectivity
Bluetooth technology enables reliable connectivity without line-of-sight requirements and allows control from different rooms.
Quick Access Buttons
Dedicated buttons for popular streaming services like Netflix, YouTube, Prime Video, and Disney+ for instant access.
Backlit Keys
Illuminated buttons for easy use in low-light conditions, automatically turning on when remote is picked up.
Motion Control
Advanced models feature motion sensing for cursor control and gesture-based navigation through smart menus.
Universal Control
Can be programmed to control other devices like soundbars, Blu-ray players, and set-top boxes reducing remote clutter.
Button Functions Explained
Power Button
Turns TV on/off and puts into standby mode
Voice Button
Activates voice control for commands and searches
Navigation Ring
Directional control for menu navigation and selection
Home Button
Returns to main smart TV home screen
Settings Button
Quick access to picture, sound, and system settings
App Shortcuts
Direct launch buttons for popular streaming apps
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, obstruction, pairing issue | Replace batteries, ensure clear path, re-pair remote |
| Voice control not responding | Microphone muted, internet connection, background noise | Check mute button, verify internet, reduce ambient noise |
| Buttons not responsive | Battery low, dirty contacts, physical damage | Replace batteries, clean contacts, inspect for damage |
| Bluetooth connection lost | Distance too far, interference, low battery | Move closer to TV, reduce interference, check battery |
| LED indicator flashing | Low battery, pairing mode, error condition | Replace batteries, check manual for blink patterns |
| Quick apps not launching | App not installed, software update needed | Install required apps, update TV software |
Indicator Light Codes
- Solid Red: Power on and functioning normally
- Flashing Red: Low battery warning - replace batteries
- Flashing Blue: Pairing mode active - ready to connect
- Solid Blue: Bluetooth connected successfully
- No Light: Power off or batteries completely dead
- Rapid Flashing: Error condition - reset remote
Manual Downloads
Current Model Manuals
RC300
Voice Control Smart Remote
RC250
Bluetooth Smart Remote
RC200
Standard Smart Remote
RC100
Basic IR Remote
Popular Previous Models
RC90
2019 Smart Remote
RC80
2018 Voice Remote
RC70
2017 Standard Remote
RC50
2016 Basic Remote