Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (optional for wall mounting)
- Cable management accessories
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack and Inspect: Carefully remove all packaging materials and inspect the TV for any visible damage.
- Attach TV Stand: If using the included stand, attach it securely to the TV base using provided screws.
- Wall Mounting: For wall mounting, use a VESA-compatible mount and ensure proper weight capacity.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, audio systems, gaming consoles, and other peripherals.
- Initial Setup: Follow the on-screen setup wizard to connect to Wi-Fi and configure basic settings.
Specifications
| Model Series | U8G Series / U7G Series |
| Screen Sizes | 55", 65", 75" |
| Display Technology | ULED / QLED |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart Platform | Google TV / VIDAA U |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Audio Output | 20W (2x10W) with Dolby Atmos |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 120W (typical) |
| Dimensions (with stand) | Varies by screen size |
Warranty Information
- Standard Warranty: 2 years parts and labor
- Panel Warranty: 1 year on display panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense-usa.com
Key Features
Quantum Dot Color
Advanced quantum dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright highlights for exceptional HDR performance.
Google TV Integration
Access to thousands of apps, movies, and shows with personalized recommendations and voice control through Google Assistant.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and FreeSync Premium support for smooth, responsive gaming experiences.
Dolby Vision & Atmos
Immersive cinematic experience with Dolby Vision HDR and Dolby Atmos audio for theater-like entertainment at home.
Voice Control
Built-in far-field microphone for hands-free control with Google Assistant or compatibility with Amazon Alexa devices.
Smart Features Explained
Google TV
Personalized content discovery with recommendations from across all your streaming services
Screen Casting
Wirelessly cast content from your smartphone, tablet, or computer directly to your TV
Multi-Room Audio
Sync audio with other compatible speakers throughout your home for whole-house entertainment
Smart Home Control
Control compatible smart home devices directly from your TV interface
Sports Mode
Optimized picture and sound settings for live sports with enhanced motion clarity
Filmmaker Mode
Automatically adjusts settings to display content as the director intended
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound works | Input source issue, backlight failure | Check input source, restart TV, check backlight settings |
| No sound | Audio settings, external speaker connection | Check volume, audio output settings, speaker connections |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, check network settings, move router closer |
| Remote control not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, clean sensor |
| Apps crashing or freezing | Software glitch, insufficient memory | Update software, clear app cache, restart TV |
Error Codes
- 001: No signal - Check input source and cable connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Audio output issue - Check audio settings and connections
- 005: HDMI connection error - Check HDMI cable and device
- 006: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
75U8G
75" ULED 4K Smart Google TV
65U7G
65" ULED 4K Smart Google TV
55A6G
55" 4K Android Smart TV
85U9G
85" 8K ULED Smart TV
Popular Previous Models
65H9G
65" Quantum Series 4K TV
55H8G
55" Android Smart TV 2020
75H6570G
75" Roku Smart TV 2019
50H5500F
50" 4K Roku TV 2018