Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power drill (optional)
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Remove all protective films.
- Attach Stand: If using stand, attach to TV base using provided screws and ensure it's securely fastened.
- Choose Location: Place on stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug power cord into grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Connect to Network: Use Ethernet cable or connect to Wi-Fi for smart features.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and account setup.
Specifications
| Model Series | 65U7G |
| Display Type | QLED ULED 4K |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U6.0 |
| Connectivity | Wi-Fi 6, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (with stand) | 144.8 x 92.1 x 30.5 cm |
| Weight | 23.6 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Technology
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinema-quality visuals with Dolby Vision and immersive audio with Dolby Atmos support for a complete home theater experience.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and 4K/120Hz support deliver smooth, responsive gaming with next-gen consoles.
Voice Control
Built-in far-field voice control with Google Assistant and Alexa compatibility for hands-free operation and smart home integration.
VIDAA U6.0 Smart Platform
Fast and intuitive smart TV platform with built-in streaming apps, personalized content recommendations, and easy navigation.
Smart Features Explained
Screen Cast
Wirelessly mirror your smartphone, tablet, or laptop screen directly to your TV
FreeView Plus
Access to free-to-air TV channels with integrated streaming apps and catch-up TV
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen viewing
Filmmaker Mode
Automatically adjusts settings to match filmmaker's original creative intent
Energy Saving
Intelligent sensors adjust brightness based on room lighting conditions
Parental Controls
Comprehensive controls to manage content access and viewing time for children
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power connection, replace remote batteries, try power button on TV |
| No picture/sound | Input source incorrect, HDMI connection issue | Check input source, reseat HDMI cables, test different HDMI port |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, move closer to router, check network settings |
| Remote not working | Batteries dead, IR sensor blocked | Replace batteries, ensure clear line of sight to TV IR sensor |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, clear app cache |
| Picture quality issues | Settings incorrect, source quality poor | Adjust picture settings, check source quality, update firmware |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check internet connection
- 003: App error - Restart app or update software
- 004: System update failed - Check internet and try again
- 005: Audio output issue - Check audio settings and connections
- 006: Storage full - Clear cache or uninstall unused apps
Manual Downloads
Current Model Manuals
65U7G
65" ULED 4K Smart TV
55U7G
55" ULED 4K Smart TV
75U8G
75" ULED 8K Smart TV
85U9G
85" Mini-LED Smart TV
Popular Previous Models
65H9G
65" Laser TV
55H8G
55" Quantum Series
50A6G
50" 4K Android TV
43R6E
43" Roku TV