Hisense TV 32K20DW User Manual

The Hisense 32K20DW is a 32-inch HD Smart LED TV featuring 1366x768 resolution, VIDAA U OS, built-in Wi-Fi, 2 HDMI ports, USB media playback, DTS audio, and apps like Netflix and YouTube. Supports digital tuner and VESA mounting. Powered by 100-240V AC, 50/60Hz. Below are key sections for safety, features, installation, operation, and troubleshooting.

1. Safety Instructions 2. Features at a Glance 3. Installation 4. Specifications 5. Controls and Settings 6. Basic Operation 7. Smart TV Features 8. Care & Cleaning 9. Troubleshooting

Safety Instructions

WARNING! Read all instructions before use; household use only. Unplug before cleaning or servicing. Use on stable, level surface; ensure ventilation (at least 4 inches around). Do not block vents. Keep away from heat sources and moisture. Supervise children; do not insert objects into slots. For wall mounting, use approved VESA mount. Disconnect during lightning storms. If damaged, unplug and contact service. Comply with local electrical codes. Dispose of batteries properly; do not mix types or throw into fire.

Features at a Glance

Key components: 32-inch LED panel, remote control, tabletop stand, AC power cord, HDMI/USB ports, built-in speakers, Wi-Fi antenna.

Feature	Description
Display	32" HD (1366x768), Direct LED, 60Hz
Smart OS	VIDAA U with apps (Netflix, YouTube)
Audio	2x6W speakers, DTS
Connectivity	2 HDMI, 1 USB, Ethernet, Wi-Fi, RF
Tuner	Analog & Digital (ATSC)
Other	USB Recording, VESA 100x100

Installation

Assemble stand: Insert bases into slots, secure with screws. For wall mount: Remove stand, use VESA 100x100. Connect power to 100-240V outlet. Connect antenna to RF for signals, HDMI for devices. Initial setup: Power on, follow wizard for language, country, network.

Assemble stand or prepare wall mount.
Connect power and antennas/devices.
Power on and complete initial setup.

Electrical: 100-240V AC, 50/60Hz; grounded outlet, no extensions.

Specifications

Specification	Details
Display	32" HD (1366x768), Direct LED, 60Hz
Brightness	200 cd/m²
Contrast	3000:1
Viewing Angle	178°/178°
Audio Power	12W RMS (2x6W)
Power Consumption	Standby: <0.5W
Dimensions (WxHxD)	With stand: 717 x 477 x 185 mm; Weight: 3.7 kg
VESA	100x100 mm

Controls and Settings

Remote: Power, Volume +/-, Channel +/-, Menu, Input/Source, Navigation arrows, OK/Enter, Back, Home, Numeric keypad, Mute. On-TV buttons: Power, Volume, Channel, Menu, Input. Settings Menu: Picture (Brightness, Contrast, Color, Sharpness), Sound (Equalizer, Balance), Channel (Auto Scan), Network (Wi-Fi/Ethernet setup), System (Language, Time, Power Save), Apps.

Basic Operation

Power on/off: Press power button on remote/TV. Change channel: +/- or numeric. Adjust volume: +/- or mute. Switch input: Press Input button, select HDMI/USB/AV. Picture modes: Standard, Cinema, Game (press Menu > Picture). Sound: Auto volume, equalizer settings.

Turn on TV and select input.
Tune channels via Menu > Channel > Auto Scan.
Adjust settings via Menu.

CAUTION! Do not adjust settings while driving or in unsafe conditions.

Smart TV Features

Access Home: Press Home button. Apps: Download/install from VIDAA store (Netflix, YouTube). Screen Mirroring: Enable in Network > Mirroring. USB Recording: Insert USB, select channel, press Record. Web Browser: Access via Apps.

Connect to Wi-Fi/Ethernet via Network settings.
Launch apps from Home screen.
Use mirroring for mobile content.

Supported Apps	Description
Netflix	Streaming movies/TV
YouTube	Video sharing
Amazon Prime	Video service

CAUTION! Ensure stable internet; update firmware regularly.

Care & Cleaning

Unplug before cleaning. Wipe screen with soft, lint-free cloth slightly dampened with water or mild detergent; dry immediately. Avoid abrasives, solvents. Clean vents to prevent overheating. Dust cabinet with dry cloth. For stubborn stains, use approved TV cleaner. Store in dry place if unused.

WARNING! Do not use liquid cleaners directly on TV; unplug during storms.

Troubleshooting

Issue	Solution
TV won't turn on	Check power cord/outlet; press power button; try direct TV button.
No sound	Unmute; check volume; verify external audio connections.
Remote not working	Replace batteries; clear obstructions; reset remote.
Poor picture	Adjust brightness/contrast; check signal source; clean screen.
No Wi-Fi	Restart router; re-enter password; check signal strength.
Apps crash	Restart TV; update app/firmware; clear cache.
USB not recognized	Format USB to FAT32; try another port/drive.

Service: Contact Hisense support at 1-855-344-7367 or www.hisense-usa.com/support