Hisense TV Remote EN-33926A User Manual

The EN-33926A is a universal infrared replacement remote control designed for Hisense 4K LED HD UHD Smart TVs. It is plug-and-play with no programming required, compatible with various Hisense models including EN2A27, EN2A127H, EN33922A, and more. Features dedicated buttons for Netflix and YouTube, full navigation controls, and basic TV functions. Requires 2 AAA batteries (not included). Below are key sections for safety, features, setup, operation, and troubleshooting.

1. Safety Instructions 2. Features at a Glance 3. Setup 4. Specifications 5. Controls and Settings 6. Basic Operation 7. Smart Features 8. Care & Maintenance 9. Troubleshooting

Safety Instructions

WARNING! Read all instructions before use; household use only. Do not mix old and new batteries or different types; insert with correct polarity to avoid leakage or explosion. Do not expose to heat, fire, or moisture. Supervise children to prevent choking hazard from batteries. Do not disassemble or puncture remote. If batteries leak, clean residue with vinegar/lemon juice, rinse with water, and dry before reuse. Dispose of batteries responsibly; do not incinerate. Use in line-of-sight with TV sensor (up to 10m range).

Features at a Glance

Key components: Black remote with white/colored buttons, battery compartment, infrared transmitter. No setup required beyond batteries.

FeatureDescription
CompatibilityHisense TVs (e.g., EN2A27, EN33922A, EN33926A)
ConnectivityInfrared (IR), line-of-sight
RangeUp to 10m / 33ft
Batteries2 x AAA (not included)
ProgrammingNone required; plug-and-play
Special ButtonsNetflix, YouTube, HiSmart, HiMedia

Setup

The remote is ready to use immediately after inserting batteries. No pairing or programming is needed.

  1. Open the battery compartment on the back of the remote.
  2. Insert two AAA batteries, ensuring correct polarity (+ and -).
  3. Close the compartment securely.
  4. Point the remote at the TV's IR sensor and test with the Power button.

CAUTION! Always replace both batteries at once to maintain performance.

Specifications

SpecificationDetails
ModelEN-33926A
BrandUBay / Compatible with Hisense
Dimensions1.97 x 1.97 x 5.91 inches
Weight1.76 oz (without batteries)
Batteries2 x AAA
ConnectivityInfrared (IR)
CompatibilityHisense LED/HD/UHD Smart TVs
OriginChina

Controls and Settings

The remote features intuitive buttons for TV control. Point at the TV and press firmly.

ButtonFunction
Power (●)Turn TV on/off
INPUTSelect input source (HDMI, AV, etc.)
0-9 NumericDirect channel entry
LASTPrevious channel
VOL (+/-)Volume up/down
CH (+/-)Channel up/down
MUTESilence audio
HiMediaAccess media player
TVSwitch to TV mode
HiSmartSmart TV home screen
YouTubeLaunch YouTube app
MENUOpen main menu
EXITExit menu/app
Navigation Pad (↑↓←→ ENTER)Menu navigation and selection
GUIDEProgram guide/EPG
RETURNGo back one level
NETFLIXLaunch Netflix app
Color Buttons (Red/Green/Yellow/Blue)On-screen function shortcuts
Playback (⏪ ⏸ ⏩ ⏮ ⏹ ⏭)Media controls: Rewind, Play/Pause, Fast Forward, Previous, Stop, Next
ASPECTAdjust screen aspect ratio
DISPLAYShow on-screen display info
PICTUREQuick picture settings
SOUNDQuick sound settings
MTS/SAPAudio language/track selection
CCDClosed Captioning
SLEEPSet sleep timer
FAVFavorite channels
VGA/HDMIDirect input switches

Basic Operation

Ensure the remote is pointed directly at the TV's IR sensor (usually front bottom). Press buttons firmly; hold for long presses (e.g., channel surf).

  1. Turn on TV with Power button.
  2. Select channel with numeric keys or CH +/-.
  3. Adjust volume with VOL +/- or MUTE.
  4. Switch inputs via INPUT or dedicated HDMI buttons.
  5. Access menus with MENU, navigate with pad, select with ENTER.

CAUTION! Maintain clear line-of-sight; avoid bright sunlight interference.

Smart Features

The remote includes direct access to popular smart apps and features.

  1. Press HiSmart for home screen.
  2. Use Netflix or YouTube buttons for quick launch.
  3. Navigate apps with pad and color buttons for shortcuts.
  4. For media playback, press HiMedia and use playback controls.
App/FeatureDescription
NetflixDirect streaming access
YouTubeQuick video launch
HiSmartSmart hub/home
HiMediaUSB/media player

CAUTION! App availability depends on TV model and internet connection.

Care & Maintenance

Clean the remote with a soft, dry cloth; avoid liquids, abrasives, or chemicals. Replace batteries when the low battery indicator appears or response slows. For storage, remove batteries to prevent corrosion.

WARNING! Do not expose to extreme temperatures or humidity; keep away from children.

Troubleshooting

IssueSolution
Remote not respondingReplace batteries; ensure correct polarity; test with new AAA batteries.
Buttons unresponsiveClean buttons with dry cloth; avoid pressing too hard; check for damage.
TV doesn't respondPoint directly at IR sensor (no obstructions); stay within 10m; replace batteries.
Some functions missingVerify TV model compatibility; advanced features may vary by Hisense model.
Battery leakageRemove batteries immediately; clean with vinegar/lemon juice, rinse, dry; dispose properly.

Service: Contact Hisense support at 1-888-935-8880 or www.hisense-usa.com/support; for replacement, refer to UBay/Amazon seller.

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