Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Attach Stand: Secure the TV stand to the base using provided screws and ensure it's firmly attached.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Network Connection: Connect to Wi-Fi or use Ethernet cable for internet access.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and account setup.
Specifications
| Model Series | 55U7G |
| Display Type | QLED 4K UHD |
| Screen Size | 55 Inches |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 120Hz |
| Smart Platform | Google TV with Google Assistant |
| HDR Support | Dolby Vision, HDR10, HLG |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6, Bluetooth 5.0 |
| Audio | Dolby Atmos, 2.0 Channel, 20W Output |
| Dimensions (with stand) | 122.7 x 78.2 x 27.9 cm |
| Weight | 17.2 kg (with stand) |
| Power Consumption | 110W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
QLED technology delivers over a billion rich colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise backlight control with multiple dimming zones delivers deep blacks and bright whites for superior contrast ratio.
Google TV Integration
Access to thousands of apps, movies, and shows with personalized recommendations and Google Assistant voice control.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings provide optimal gaming performance.
Dolby Vision & Atmos
Cinematic experience with Dolby Vision HDR and Dolby Atmos immersive audio for theater-like entertainment at home.
Voice Control
Built-in Google Assistant and compatibility with Amazon Alexa for hands-free control of your TV and smart home devices.
Smart Features Explained
Google Assistant
Voice control for TV functions, search, and smart home device control
Chromecast Built-in
Cast content directly from your mobile devices to the TV screen
Screen Mirroring
Mirror your smartphone, tablet, or computer screen wirelessly
Multi-View
Watch multiple sources simultaneously with picture-in-picture
Auto Calibration
Automatic picture and sound optimization based on room conditions
Parental Controls
Set viewing restrictions and create profiles for family members
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound works | Input source issue, backlight failure | Check input source, restart TV, check backlight settings |
| Poor Wi-Fi connection | Signal interference, distance from router | Move router closer, reduce interference, use Ethernet connection |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, pair remote again |
| Audio issues | Sound settings, connection problems | Check audio settings, ensure proper cable connections, restart TV |
| Apps not loading | Internet connection, app cache | Check internet connection, clear app cache, update apps |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E002: Main board error - Restart TV, contact service if persistent
- E003: Panel communication error - Check cable connections
- E004: Backlight failure - Contact service center
- E005: T-Con board error - Restart TV, check connections
- E006: Memory error - Factory reset may be required
Manual Downloads
Current Model Manuals
55U7G
55" QLED UHD Smart TV
55U8G
55" ULED 4K Smart TV
55A6G
55" 4K Android TV
55R6G
55" Roku Smart TV
Popular Previous Models
55H8G
55" Quantum Series 2022
55H9G
55" ULED Premium 2021
55R6090G
55" Roku TV 2020
55H6570G
55" Android TV 2019