Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Attach Stand: Secure the TV stand to the base using provided screws and ensure it is firmly attached.
- Choose Location: Place on a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and sound systems.
- Antenna/Cable Connection: Connect antenna or cable box to the appropriate input.
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi, scan for channels, and set up streaming accounts.
Specifications
| Model Series | 65U8G |
| Display Type | QLED with Quantum Dot Technology |
| Screen Size | 65 inches |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6 |
| Audio | Dolby Atmos, 40W Output |
| Dimensions (with stand) | 145.2 x 92.1 x 31.2 cm |
| Weight | 25.8 kg (with stand) |
| Power Consumption | 140W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise local dimming with 120 zones provides superior contrast with deep blacks and bright highlights for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate (VRR), and 4K/120Hz support deliver smooth, responsive gaming performance.
Dolby Vision & Atmos
Experience cinema-quality visuals and immersive sound with support for Dolby Vision HDR and Dolby Atmos audio.
Google TV Integration
Access all your favorite streaming apps, live TV, and personalized recommendations in one place with Google TV.
Voice Control
Built-in Google Assistant and compatibility with Amazon Alexa for hands-free control of your TV and smart home devices.
Picture Modes Explained
Standard
Balanced settings for everyday viewing with good color accuracy
Cinema
Optimized for movie watching with warm colors and film-like quality
Sports
Enhanced motion handling and brighter image for sports content
Game
Low input lag and enhanced response time for gaming
Vivid
Maximum brightness and saturation for brightly lit rooms
Filmmaker Mode
Preserves original content intent by disabling post-processing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound | Input source issue, backlight failure | Check input source, try different HDMI port, reset picture settings |
| No sound | Audio settings, external speaker connection | Check volume, audio output settings, test different content sources |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network password, move router closer |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor |
| Picture quality issues | Signal quality, incorrect settings | Check source quality, reset to factory picture settings, update firmware |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E101: Network connection failed - Check internet connection
- E202: Software update failed - Retry update with stable connection
- E305: HDMI connection error - Check cable and input source
- E401: Audio system error - Check audio settings and connections
- E501: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
65U8G
65" ULED 4K Smart TV
75U8G
75" ULED 4K Smart TV
55U7G
55" ULED 4K Smart TV
85U9G
85" ULED 8K Smart TV
Popular Previous Models
65H9G
65" Quantum Series TV
55H8G
55" Android TV
75H6570G
75" Roku Smart TV
50H5500G
50" Basic Smart TV