Installation Guide
Tools Needed:
- Philips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Assistant (for larger models)
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Attach Stand: Secure the TV stand using provided screws and ensure it's firmly attached.
- Choose Location: Place on a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables from gaming consoles, streaming devices, or cable boxes.
- Antenna/Cable Connection: Connect antenna or cable directly to the TV's input.
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi and set up streaming accounts.
Specifications
| Model Series | 65U8G |
| Display Type | QLED with Quantum Dot Technology |
| Screen Size | 65 inches |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6 |
| Audio | Dolby Atmos, 40W Total Output |
| Dimensions (with stand) | 145.2 x 92.1 x 31.2 cm |
| Weight | 25.8 kg (with stand) |
| Power Consumption | 130W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Technology
Advanced Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise local dimming with 120 zones provides superior contrast with deep blacks and bright highlights for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate (VRR), and FreeSync Premium deliver smooth, responsive gaming with reduced input lag.
Dolby Vision & Atmos
Experience cinema-quality visuals and immersive 3D spatial audio with support for Dolby Vision HDR and Dolby Atmos sound technology.
Google TV Integration
Access all your favorite streaming services, live TV, and personalized recommendations in one intuitive interface with built-in Google Assistant.
Voice Control
Control your TV and smart home devices using voice commands through the built-in far-field microphone or compatible voice assistants.
Picture Modes Explained
Standard
Balanced settings for everyday viewing with good color accuracy and brightness
Cinema
Optimized for movie watching with accurate colors and proper gamma curve
Sports
Enhanced motion handling and brighter image for fast-moving sports content
Game
Reduced input lag and enhanced visibility for gaming with quick response times
Vivid
Maximum brightness and saturation for brightly lit rooms and retail environments
Filmmaker Mode
Preserves original content intent by disabling post-processing effects
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries | Check power cord connection, replace remote batteries, try power button on TV |
| No picture but sound | Input source, cable connection | Check input source selection, ensure HDMI cables are securely connected |
| Poor Wi-Fi connection | Signal strength, router issues | Move router closer, check for interference, use Ethernet connection |
| Remote not working | Batteries, IR sensor blocked | Replace batteries, ensure clear path to TV's IR sensor, pair remote if Bluetooth |
| Audio issues | Sound settings, external speakers | Check audio output settings, volume level, external speaker connections |
| Picture quality problems | Settings, source quality, cables | Adjust picture settings, check source quality, use high-speed HDMI cables |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E101: Network connection failed - Check Wi-Fi/Ethernet connection
- E205: Software update failed - Retry update with stable internet
- E402: HDMI connection issue - Check cable and input source
- E601: App loading error - Clear app cache or reinstall app
- E901: System error - Perform factory reset if persistent
Manual Downloads
Current Model Manuals
65U8G
65" ULED Quantum Series
55U7G
55" ULED Gaming TV
75U9G
75" 8K ULED TV
50A6G
50" 4K Android TV
Popular Previous Models
65H9G
65" Quantum Series 2022
55H8G
55" ULED TV 2022
43R6E
43" Roku TV Edition
32H4G
32" HD Smart TV