Basic Controls
Physical Buttons on TV:
- Power Button
- Volume Up/Down
- Channel Up/Down
- Menu/OK Button
- Input/Source Button
- Navigation Buttons
Control Locations
- Power Control: Located on the bottom center or side panel of the TV. Press to turn TV on/off.
- Volume Controls: Adjust TV speaker volume using dedicated volume buttons.
- Channel Controls: Change channels using channel up/down buttons.
- Menu Button: Access the main settings menu and confirm selections.
- Input Selection: Switch between different input sources (HDMI, AV, USB).
- Navigation: Use directional buttons to navigate through on-screen menus.
Note: Button locations may vary depending on your specific Hisense TV model. Refer to your model's specific manual for exact button placement.
Remote Control
| Remote Model | RC802H / RC780H |
| Battery Type | 2 x AAA Batteries |
| Control Range | Up to 8 meters |
| Connection | Infrared (IR) |
| Compatibility | Hisense Smart TV Series 2020-2024 |
Remote Control Functions
- Power Button: Turns TV on and off
- Number Pad: Direct channel selection
- Volume Controls: Adjusts audio levels
- Channel Controls: Navigates through channels
- Navigation Pad: Controls menu navigation
- Menu Button: Accesses settings menu
- Input Button: Switches between sources
- Smart Button: Accesses smart features
- Apps Button: Quick access to applications
- Voice Control: Activates voice commands
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote battery dead | Check power cable, try physical power button, replace remote batteries |
| No picture/sound | Wrong input selected, cable issues | Check input source, verify cable connections, restart TV |
| Remote not working | Dead batteries, obstruction, distance | Replace batteries, ensure clear path, move closer to TV |
| Poor picture quality | Signal issues, incorrect settings | Check signal source, adjust picture settings, update firmware |
| No network connection | Wi-Fi issues, router problems | Check network settings, restart router, reconnect Wi-Fi |
| Apps not working | Internet connection, app updates needed | Check internet, update apps, clear app cache |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Weak signal - Check antenna/cable connection
- 101: Network connection failed - Check Wi-Fi/Ethernet
- 201: App loading error - Restart app or TV
- 301: System error - Perform factory reset
- 401: USB device error - Check USB connection
Manual Downloads
Current Model Manuals
U7G Series
ULED 4K Smart TV
U8G Series
QLED 4K Smart TV
A6G Series
4K Android TV
H8G Series
Quantum Dot TV
Popular Previous Models
H9G Series
ULED 4K TV 2022
R6 Series
Roku Smart TV
H65 Series
4K Android TV 2021
H8 Series
Quantum Series 2020
Note: For models not listed here, please visit the Hisense Support Website for complete documentation.