Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power drill (for wall mounting)
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any visible damage. Remove all protective films and packaging materials.
- Assemble Stand: Attach the TV stand according to the instructions provided, ensuring all screws are securely tightened.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources with proper ventilation.
- Connect Power: Plug the power cord into a properly grounded electrical outlet.
- Connect External Devices:
- Initial Setup: Turn on the TV and follow the on-screen setup wizard to configure language, network, and channel settings.
- Wall Mounting (Optional): If wall mounting, use a VESA compatible mount and ensure proper weight distribution.
Specifications
| Model Series | U8G Series |
| Display Type | QLED 4K UHD |
| Screen Sizes | 55", 65", 75" |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 120Hz |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV |
| Connectivity | Wi-Fi, Ethernet, Bluetooth 5.0 |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (55") | 122.7 x 70.7 x 8.4 cm |
| Weight (55") | 18.2 kg |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense-usa.com
Key Features
Quantum Dot Color
Quantum dot technology delivers over a billion rich colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites, enhancing HDR content performance.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings optimize gaming performance with reduced input lag.
Google TV Integration
Access to thousands of apps, movies, and shows with personalized recommendations and voice control via Google Assistant.
Dolby Atmos Audio
Immersive Dolby Atmos sound technology creates a three-dimensional audio experience that surrounds you from all directions.
Voice Control
Built-in far-field microphone allows for hands-free control using Google Assistant for content search, smart home control, and more.
Display Technologies Explained
Quantum Dot
Nano-crystal technology that produces pure, saturated colors with high brightness levels
Full Array Local Dimming
Multiple LED zones that can be independently controlled for precise contrast
HDR Processing
Advanced processing that optimizes content for maximum dynamic range and color
Motion Rate 240
Motion enhancement technology that reduces blur in fast-moving scenes
Filmmaker Mode
Automatically disables post-processing for authentic movie viewing as intended by directors
Ambient Light Sensor
Automatically adjusts picture settings based on room lighting conditions
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection | Check input source, verify cable connections, restart TV |
| Poor picture quality | Signal strength, picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Network problems, distance from router | Restart router, check network settings, move closer to router |
| Remote not working | Dead batteries, pairing issues | Replace batteries, re-pair remote, check for obstructions |
| Apps not loading | Internet connection, app updates | Check internet connection, update apps, clear app cache |
Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: HDMI connection issue - Check HDMI cable and port
- 005: Audio output problem - Check audio settings and connections
- 006: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
65U8G
65" ULED 4K Smart TV
55U7G
55" ULED 4K Smart TV
75U6G
75" ULED 4K Smart TV
50A6G
50" 4K Android TV
Popular Previous Models
65H9G
65" Quantum Series TV
55H8G
55" Android TV
43R6E
43" Roku TV
32H4F
32" HD Smart TV