Installation Guide
Tools Needed:
- Philips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Installation
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Assemble Stand: Attach the TV stand using provided screws and ensure it is securely fastened.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, antenna, gaming consoles, or streaming devices.
- Initial Setup: Follow on-screen instructions to set up language, Wi-Fi, and channel scan.
- Picture Calibration: Adjust picture settings for optimal viewing experience.
Specifications
| Model Series | ULED Series / Smart TV |
| Screen Size | 43" - 85" (Various models) |
| Display Technology | 4K ULED / QLED |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Smart Platform | VIDAA U / Android TV |
| HDR Support | HDR10, Dolby Vision, HLG |
| Refresh Rate | 60Hz / 120Hz (Motion Rate) |
| Connectivity | Wi-Fi, Bluetooth, Ethernet |
| Ports | HDMI 2.0, USB, Optical Audio, Ethernet |
| Power Consumption | 80-200W (depending on size) |
| Dimensions (with stand) | Varies by model |
| Weight | 10-40 kg (depending on size) |
Warranty Information
- Standard Warranty: 2 years parts and labor
- Panel Warranty: 1 year on display panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
ULED Technology
Hisense's proprietary ULED technology delivers enhanced color, contrast, and brightness for superior picture quality with local dimming zones.
Quantum Dot Color
Wide color gamut technology that produces more vibrant and accurate colors for a truly immersive viewing experience.
Dolby Vision & Atmos
Support for Dolby Vision HDR and Dolby Atmos audio for cinematic picture quality and immersive sound experience.
VIDAA U Smart Platform
Intuitive smart TV platform with easy access to streaming apps, live TV, and personalized content recommendations.
Voice Control
Built-in voice control compatibility with Google Assistant and Amazon Alexa for hands-free operation.
Game Mode
Optimized settings for gaming with reduced input lag and enhanced motion handling for smoother gameplay.
Smart Features Explained
Streaming Apps
Access to Netflix, YouTube, Prime Video, Disney+ and other popular streaming services
Screen Mirroring
Mirror your smartphone or tablet screen directly to the TV for easy content sharing
Multi-room Audio
Connect with other Hisense audio devices for whole-home audio system
Auto Low Latency
Automatically switches to game mode when gaming console is detected
Energy Saving
Automatic brightness adjustment and power saving modes to reduce energy consumption
Parental Controls
Set viewing restrictions and time limits for child-safe entertainment
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound | Input source issue, backlight failure | Check input source, adjust picture settings, reset TV |
| No sound | Audio settings, speaker issue | Check volume, audio output settings, test with headphones |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, check network settings, use Ethernet connection |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, try smartphone app |
| Picture quality issues | Signal problems, incorrect settings | Check signal source, adjust picture settings, update firmware |
Common Error Codes
- 001: No signal - Check input source and cables
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Audio output error - Check audio settings and connections
- 005: System memory full - Clear cache and unused apps
- 006: Hardware detection failure - Contact service center
Manual Downloads
Current Model Manuals
U8 Series
4K ULED Mini-LED TV
U7 Series
4K ULED QLED TV
A6 Series
4K Google TV
A4 Series
HD Android TV
Popular Previous Models
H9 Series
4K Quantum TV
H8 Series
4K Android TV
R6 Series
4K Roku TV
B7 Series
HD LED TV