Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Cable management clips
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the screen.
- Attach Stand: Secure the TV stand to the base using the provided screws and tools.
- Connect Power: Plug the power cord into a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and other peripherals.
- Connect to Network: Use Ethernet cable or Wi-Fi to connect to your home network for smart features.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and channel scan.
Specifications
| Model Series | 65U8G |
| Display Type | QLED with Quantum Dot |
| Screen Size | 65 inches |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6 |
| Audio | Dolby Atmos, 40W Output |
| Dimensions (with stand) | 144.8 x 92.1 x 31.2 cm |
| Weight | 25.8 kg (with stand) |
| Power Consumption | 150W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise local dimming with 120+ zones provides superior contrast with deep blacks and bright highlights for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate (VRR), and 4K/120Hz support deliver smooth, responsive gaming with minimal input lag.
Dolby Vision & Atmos
Experience cinema-quality visuals with Dolby Vision HDR and immersive 3D audio with Dolby Atmos support.
Google TV Integration
Access thousands of apps, movies, and shows with the intuitive Google TV interface and built-in Google Assistant.
Voice Control
Control your TV and smart home devices using built-in Google Assistant or compatibility with Amazon Alexa.
Picture Modes Explained
Standard
Balanced picture settings ideal for everyday TV viewing
Cinema
Optimized for movie watching with accurate colors and contrast
Sports
Enhanced motion handling and brightness for live sports
Game
Low input lag and enhanced response time for gaming
Vivid
Maximum brightness and saturation for brightly lit rooms
Filmmaker Mode
Preserves original content as intended by filmmakers
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection | Check input source, verify cable connections, restart TV |
| Poor picture quality | Signal strength, picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Network problems, distance from router | Restart router, check network password, move closer to router |
| Remote not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, pair remote again |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, clear app cache |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: HDMI connection issue - Check HDMI cable and port
- 005: Audio output problem - Check audio settings and connections
- 006: System error - Perform factory reset if persistent
Manual Downloads
Current Model Manuals
65U8G
65" ULED QLED TV
55U8G
55" ULED QLED TV
75U8G
75" ULED QLED TV
85U8G
85" ULED QLED TV
Popular Previous Models
65H9G
65" ULED TV
55H8G
55" Quantum Series
75H6570G
75" Roku TV
50A6G
50" 4K Android TV