Installation Guide
Tools Needed:
- Screwdriver (Phillips)
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Cable management accessories
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources.
- Attach Stand: Secure the TV stand using provided screws and ensure it's firmly attached.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Antenna/Cable Connection: Connect antenna or cable TV input to the appropriate port.
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi and complete initial configuration.
Specifications
| Model Series | U8 Series Quantum |
| Display Type | QLED with Quantum Dot |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6 |
| Audio | Dolby Atmos, 40W Speaker System |
| Power Consumption | 120W (typical) |
| Dimensions (65") | 144.8 x 83.4 x 7.6 cm (with stand) |
| Weight (65") | 24.5 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Extended Coverage: Optional protection plans available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Technology
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy, providing stunning picture quality with wide color gamut.
Full Array Local Dimming
Advanced local dimming with up to 360 zones provides precise control over backlighting, delivering deep blacks and bright highlights simultaneously.
Google TV Integration
Built-in Google TV offers seamless access to all your favorite streaming services, personalized recommendations, and voice control via Google Assistant.
Game Mode Pro
Specialized gaming features including Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings for optimal gaming performance.
Dolby Vision & Atmos
Experience cinematic entertainment with Dolby Vision HDR for stunning visuals and Dolby Atmos for immersive, three-dimensional audio.
Voice Control
Built-in far-field microphone allows for hands-free control using Google Assistant for changing channels, searching content, and smart home control.
Smart Features Explained
Google Assistant
Voice control for TV functions, content search, and smart home device control
Chromecast Built-in
Cast content directly from your mobile devices to the TV screen
Apple AirPlay 2
Stream content from Apple devices including iPhone, iPad, and Mac
Works with Alexa
Compatible with Amazon Alexa for voice control through Echo devices
Screen Mirroring
Mirror your smartphone or tablet screen directly to the TV
Multi-room Audio
Sync audio with other compatible speakers throughout your home
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture but sound works | Input source issue, backlight failure | Check input source, try different HDMI port, reset picture settings |
| No sound | Volume muted, audio settings, external speaker connection | Check volume, audio output settings, speaker connections |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network settings, move router closer |
| Remote control not working | Dead batteries, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor |
| Picture quality issues | Signal quality, incorrect settings | Check signal source, adjust picture settings, update firmware |
Common Error Codes
- No Signal: Check input source and cable connections
- Network Error: Check internet connection and Wi-Fi settings
- App Crash: Clear app cache or reinstall application
- Update Failed: Check internet connection and storage space
- Audio Sync Issue: Adjust audio delay in sound settings
- Screen Artifacts: Check HDMI cables and try different input
Manual Downloads
Current Model Manuals
65U8G
65" ULED 4K Quantum TV
75U7G
75" ULED 4K Smart TV
55U6G
55" 4K Google TV
85U9G
85" 8K ULED TV
Popular Previous Models
65H9G
65" 4K Laser TV
55H8G
55" Quantum Series
75R6E
75" Roku TV
50A6G
50" 4K Android TV