Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power strip/surge protector
Step-by-Step Setup
- Unbox and Inspect: Carefully remove TV from packaging and inspect for any damage. Remove all protective films.
- Choose Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand: If using TV stand, securely attach the base following the included instructions.
- Connect Power: Connect the power cord to a properly grounded electrical outlet using surge protector.
- Connect External Devices: Connect cable/satellite box, gaming consoles, soundbars to appropriate HDMI ports.
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi, set up accounts, and configure preferences.
- Picture Calibration: Adjust picture settings for optimal viewing experience in your environment.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED ULED 4K |
| Screen Sizes | 55", 65", 75", 85" |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U7.0 |
| Connectivity | Wi-Fi 6, Bluetooth 5.2, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 120W (typical) |
| Dimensions (65") | 144.7 x 83.4 x 7.6 cm |
| Weight (65") | 23.8 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Extended Coverage: Optional protection plans available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Advanced Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright highlights for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinema-quality entertainment with Dolby Vision HDR and Dolby Atmos immersive audio for a complete home theater experience.
Game Mode Pro
Auto Low Latency Mode, VRR, and 120Hz refresh rate provide smooth, responsive gaming with reduced input lag.
VIDAA Smart Platform
Intuitive smart TV platform with built-in streaming apps, voice control, and seamless connectivity with your smart devices.
Filmmaker Mode
Automatically disables all post-processing to display content exactly as the director intended, preserving original aspect ratios and frame rates.
Smart Features Explained
Voice Control
Compatible with Google Assistant and Amazon Alexa for hands-free control
Screen Cast
Wirelessly mirror your smartphone or tablet screen to the TV
Multi-View
Watch two sources simultaneously with picture-in-picture mode
Auto Calibration
Automatic picture optimization based on room lighting conditions
Parental Controls
Set viewing restrictions and time limits for family safety
Energy Saving
Automatic brightness adjustment and power saving modes
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection, source issue | Check input source, verify cable connections, test different source |
| Poor picture quality | Signal strength, incorrect settings, source quality | Check signal strength, adjust picture settings, verify source quality |
| Wi-Fi connection issues | Network problems, distance from router, interference | Restart router, check network settings, reduce interference sources |
| Remote not working | Dead batteries, IR sensor blocked, pairing issue | Replace batteries, ensure clear path to IR sensor, re-pair remote |
| Audio problems | Volume settings, audio output selection, cable issues | Check volume, verify audio output settings, inspect audio cables |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable connection
- 004: App crash - Clear app cache or reinstall application
- 005: Audio output error - Check audio settings and connections
- 006: System error - Perform factory reset if persistent
Manual Downloads
Current Model Manuals
65U8G
65" ULED 4K Smart TV
75U7G
75" ULED 4K Smart TV
55A6G
55" 4K Android TV
85U9G
85" 8K ULED TV
Popular Previous Models
65H9G
65" Quantum Series
55H8G
55" Android TV
75H6570G
75" Roku Smart TV
50H5500F
50" 4K Roku TV