Installation Guide
Items Included:
- Hisense Universal Remote Control
- 2 x AAA Batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Open the battery compartment on the back of the remote and insert 2 AAA batteries with correct polarity.
- Power On: Ensure your Hisense TV is plugged in and turned on at the power outlet.
- Pairing: Point the remote directly at the TV's infrared sensor and press the power button to test connectivity.
- Code Setup (if needed): For universal functionality, enter the specific Hisense TV code using the code search method if automatic pairing fails.
- Function Test: Test all major functions including volume control, channel selection, and menu navigation.
- Additional Devices: Program the remote to control other devices like soundbars or streaming devices using the device setup mode.
- Final Check: Ensure all buttons respond correctly and the remote operates from various angles and distances.
Specifications
| Model Series | RC802H / Universal Series |
| Type | Infrared Universal Remote Control |
| Color | Black / Silver |
| Battery Type | 2 x AAA (Included) |
| Operating Range | Up to 10 meters |
| Control Type | Infrared with 360-degree operation |
| Compatible Brands | Hisense, Sony, Samsung, LG, Vizio and more |
| Battery Life | 12 months (typical use) |
| Power Requirements | 3V DC (2 x 1.5V AAA batteries) |
| Dimensions (LxWxH) | 16.5 x 4.5 x 2.2 cm |
| Weight | 85g (with batteries) |
| Warranty Period | 1 Year Limited Warranty |
Warranty Information
- Full Warranty: 1 year parts and replacement
- Coverage: Manufacturing defects and component failure
- Exclusions: Battery leakage, physical damage, normal wear and tear
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense-usa.com
Key Features
Universal Compatibility
Designed to work with most Hisense TV models and compatible with multiple brands including major television manufacturers for versatile use throughout your home.
Ergonomic Design
Carefully contoured to fit comfortably in your hand with strategically placed buttons for intuitive operation and reduced hand fatigue during extended use.
Backlit Buttons
Illuminated buttons make it easy to operate your TV in low-light conditions, with energy-efficient LED lighting that activates with button press.
Quick Access Buttons
Dedicated buttons for popular streaming services like Netflix, YouTube, and Prime Video provide instant access to your favorite content.
Voice Control Ready
Integrated microphone and voice command functionality allows for hands-free operation when compatible with your Hisense smart TV model.
Extended Range
Advanced infrared technology provides reliable operation from up to 10 meters away and at wider angles than standard remote controls.
Button Functions Explained
Power Button
Turns your TV on and off. Press and hold for 3 seconds to put TV in standby mode.
Navigation Buttons
Arrow keys for menu navigation, channel surfing, and volume control with center OK/Select button.
Smart Hub
Quick access to smart features, apps, and connected devices on your Hisense smart TV.
Volume Controls
Adjust TV volume and mute function. Can be programmed to control soundbar or home theater systems.
Input Source
Cycle through different input sources like HDMI, AV, and streaming inputs with single button press.
Settings Menu
Direct access to picture, sound, and network settings for quick adjustments without navigating multiple menus.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, obstruction, wrong code | Replace batteries, ensure clear path to TV, reprogram with correct code |
| Intermittent operation | Weak batteries, low battery, distance too far | Replace batteries, move closer to TV, check battery contacts |
| Some buttons not working | Dirt under buttons, button damage, programming issue | Clean remote, reset and reprogram, check for physical damage |
| LED not lighting up | Batteries installed incorrectly, dead batteries | Check battery polarity, replace batteries, clean battery contacts |
| Cannot control other devices | Wrong device code, incompatible device | Use code search function, verify device compatibility, reset remote |
| Short battery life | Old batteries, backlight overuse, button stuck | Use quality batteries, reduce backlight use, check for stuck buttons |
Programming Codes
- Hisense TVs: 005, 017, 029, 035, 041
- Sony TVs: 001, 012, 023, 034
- Samsung TVs: 002, 015, 027, 039
- LG TVs: 003, 018, 031, 044
- Vizio TVs: 007, 021, 033, 047
- Auto Search: Press and hold SETUP until LED blinks twice, then press POWER repeatedly until TV turns off
Manual Downloads
Current Model Manuals
RC802H
Universal Smart Remote
RC801H
Voice Control Remote
RC800H
Basic TV Remote
RC799H
Gaming Edition Remote
Popular Previous Models
RC702H
Universal Remote 2022
RC601H
Smart Remote 2021
RC500H
Basic Remote 2020
RC450H
Standard Remote 2019