Installation Guide
What's Included:
- Hisense Universal Remote Control
- 2 x AAA Batteries
- User Manual
- Warranty Card
Step-by-Step Setup
- Insert Batteries: Open the battery compartment on the back of the remote and insert 2 AAA batteries with correct polarity.
- Power On: Point the remote towards your Hisense TV and press the power button to test connectivity.
- Auto Code Search: Press and hold the SETUP button until the LED light turns on, then press POWER button repeatedly until TV turns off.
- Code Lock: Press the SETUP button again to lock the code when TV turns off.
- Test Functions: Test volume, channel, and menu buttons to ensure all functions work properly.
- Additional Devices: Repeat process for other devices (soundbar, DVD player) using corresponding device buttons.
- Final Check: Ensure all programmed devices respond correctly to remote commands.
Specifications
| Model Series | URC101 / URC202 / URC303 |
| Type | Universal Infrared Remote Control |
| Color | Black / Silver |
| Compatibility | Hisense Smart TVs 2015-2023 |
| Operating Range | Up to 8 meters |
| Battery Type | 2 x AAA (1.5V) |
| Battery Life | 12 months (typical use) |
| Weight | 85 grams (with batteries) |
| Dimensions | 155 x 45 x 20 mm |
| Supported Devices | TV, Soundbar, DVD, Blu-ray, Streaming Box |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 90 days on included batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Universal Compatibility
Works with most Hisense TV models from 2015 to 2023, plus compatible with other home entertainment devices including sound systems and media players.
Quick Setup
Auto code search feature automatically finds the correct programming code for your device, making setup quick and hassle-free.
Backlit Buttons
Illuminated buttons for easy operation in low-light conditions, with energy-saving auto-off feature to preserve battery life.
Smart TV Control
Dedicated buttons for smart TV functions including Netflix, YouTube, Amazon Prime, and voice control compatibility.
Multi-Device Control
Control up to 4 different devices with device selection buttons for TV, Audio, DVD, and Auxiliary devices.
Ergonomic Design
Comfortable grip and logically arranged buttons designed for intuitive operation and reduced hand fatigue.
Button Functions Explained
Power
Turns TV and other connected devices on/off
Input/Source
Cycles through available input sources (HDMI, AV, USB)
Smart Hub
Accesses smart TV interface and installed applications
Voice Control
Activates voice command feature on compatible TVs
Settings
Quick access to picture, sound, and network settings
Navigation
Directional pad for menu navigation and content browsing
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, incorrect code, obstruction | Replace batteries, reprogram remote, ensure clear line of sight |
| Intermittent operation | Weak batteries, distance too far, interference | Replace batteries, move closer to TV, remove obstacles |
| Some buttons not working | Incorrect programming, dirty contacts | Reprogram remote, clean button contacts with alcohol |
| LED indicator not lighting | Batteries installed incorrectly, dead batteries | Check battery polarity, replace batteries |
| Cannot control other devices | Device not compatible, incorrect code | Check compatibility list, try manual code entry |
| Short battery life | Old batteries, buttons stuck, frequent backlight use | Use quality batteries, check for stuck buttons, reduce backlight use |
Programming Codes
- Hisense TVs: 001, 005, 007, 009, 011
- Sound Systems: 101, 105, 107, 201, 205
- DVD Players: 301, 305, 310, 315, 320
- Streaming Devices: 401, 405, 410 (for compatible devices)
- Manual Programming: Press SETUP until LED on, enter 3-digit code
- Factory Reset: Remove batteries, press POWER 5 times, reinsert batteries
Manual Downloads
Current Model Manuals
URC101
Basic Universal Remote
URC202
Smart TV Remote
URC303
Voice Control Remote
URC404
Backlit Remote
Popular Previous Models
URC050
Standard Remote 2020
URC100
Basic Remote 2019
URC200
Smart Remote 2018
URC300
Voice Remote 2017