Installation Guide
Items Included:
- Hisense Universal Remote Control
- 2 x AAA Batteries
- Quick Start Guide
- Warranty Information
Step-by-Step Setup
- Insert Batteries: Open the battery compartment and insert 2 AAA batteries with correct polarity.
- Power On: Point the remote at your Hisense TV and press the power button to test connectivity.
- Auto Code Search: Press and hold the SETUP button until the LED light turns on, then press POWER button repeatedly until TV turns off.
- Code Lock: Press SETUP button to lock the code when TV turns off successfully.
- Test Functions: Test volume, channel, and menu buttons to ensure all functions work properly.
- Additional Devices: Repeat process for other devices (soundbar, DVD player) using corresponding device buttons.
- Final Check: Ensure all programmed functions work correctly with your TV and connected devices.
Specifications
| Model Series | RM-2000U |
| Type | Universal Infrared Remote Control |
| Color | Black / Silver |
| Battery Type | 2 x AAA (included) |
| Operating Range | Up to 8 meters |
| Control Type | Infrared with LED indicator |
| Compatible Brands | Hisense, Samsung, LG, Sony, Panasonic |
| Device Control | TV, Soundbar, DVD, Blu-ray, Streaming Devices |
| Power Requirements | 3V DC (2 x 1.5V AAA batteries) |
| Dimensions (LxWxH) | 16 x 5 x 2 cm |
| Weight | 85 grams (with batteries) |
| Warranty Period | 1 Year Limited Warranty |
Warranty Information
- Full Warranty: 1 year parts and labor
- Battery Warranty: 90 days on included batteries
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Universal Compatibility
Works with most major TV brands including Hisense, Samsung, LG, Sony, and Panasonic. Easy setup with auto code search functionality.
Multi-Device Control
Control up to 4 different devices including TV, soundbar, DVD player, and streaming devices with dedicated device buttons.
Backlit Buttons
Illuminated buttons for easy operation in low-light conditions. Energy-efficient design with auto-off feature.
Quick Access Buttons
Dedicated buttons for popular streaming services like Netflix, YouTube, and Amazon Prime Video for instant access.
Voice Control Ready
Integrated microphone for voice commands when paired with compatible Hisense Smart TVs and voice assistants.
Ergonomic Design
Comfortable grip and logically arranged buttons for intuitive operation. Slim profile for easy handling.
Button Functions Explained
Power Button
Turns TV and connected devices on/off. Used during auto code search setup.
Navigation Pad
Directional controls for menu navigation, channel surfing, and volume adjustment.
Smart Buttons
Quick access to streaming apps: Netflix, YouTube, Prime Video, and Disney+.
Device Selector
Switches control between TV, Audio, DVD, and Auxiliary devices.
Settings Button
Direct access to TV settings menu for picture, sound, and network adjustments.
Voice Control
Activates voice commands for compatible Hisense Smart TV models.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote not working | Dead batteries, incorrect setup, obstruction | Replace batteries, reprogram remote, ensure clear line of sight to TV |
| Intermittent operation | Weak batteries, distance too far, interference | Replace batteries, move closer to TV, remove sources of IR interference |
| Some buttons not working | Incorrect code, dirty contacts, button damage | Reprogram with correct code, clean remote surface, check for physical damage |
| LED not blinking | Dead batteries, remote malfunction | Replace batteries, if still not working contact customer support |
| Cannot control other devices | Incorrect device selection, incompatible device | Press correct device button, verify device compatibility |
| Voice control not working | TV not compatible, microphone blocked | Check TV compatibility, ensure microphone area is clean and unobstructed |
Common Setup Codes
- Hisense TVs: 001, 005, 007, 009, 011
- Samsung TVs: 010, 013, 014, 016, 017
- LG TVs: 002, 003, 004, 008, 020
- Sony TVs: 001, 005, 006, 007, 009
- Panasonic TVs: 002, 003, 004, 008, 010
- Sound Systems: 501, 502, 503, 510, 512
Manual Downloads
Current Model Manuals
RM-2000U
Universal Smart Remote
RM-1800S
Voice Control Remote
RM-1500B
Basic Universal Remote
RM-2200G
Gaming Edition Remote
Popular Previous Models
RM-1200U
Standard Universal Remote
RM-1000B
Basic TV Remote
RM-0900S
Smart Remote 2019
RM-0800U
Universal Remote 2018