Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Stud finder
Step-by-Step Installation
- Unpack and Inspect: Carefully remove TV from packaging and inspect for any damage during shipping.
- Choose Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand: Secure the TV stand to the base using provided screws and tools.
- Connect Power: Plug the power cord into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Network Connection: Connect to Wi-Fi or Ethernet for smart features and updates.
- Initial Setup: Follow on-screen instructions to complete initial setup and channel scan.
Specifications
| Model Series | 65U7G |
| Display Type | QLED 4K ULED |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (with stand) | 144.8 x 92.1 x 31.2 cm |
| Weight | 25.8 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense QLED technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise backlight control with multiple dimming zones provides superior contrast with deep blacks and bright highlights.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings provide the ultimate gaming experience.
Dolby Vision & Atmos
Experience cinematic entertainment with Dolby Vision HDR and Dolby Atmos immersive audio support.
Google TV Integration
Access to thousands of apps, live TV, and personalized recommendations with built-in Google Assistant voice control.
Voice Remote
Built-in microphone allows for voice search and smart home control without additional devices.
Picture Modes Explained
Standard
Balanced settings for everyday viewing with good color accuracy
Vivid
Enhanced brightness and saturation for brightly lit rooms
Cinema
Optimized for movie watching with accurate color reproduction
Game
Reduced input lag and enhanced visibility for gaming
Sports
Enhanced motion handling and clarity for fast-moving content
Filmmaker Mode
Preserves original creative intent of content creators
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries | Check power connection, replace remote batteries, try power button on TV |
| No picture/sound | Input selection, cable connections | Check input source, verify cable connections, restart TV |
| Poor picture quality | Signal strength, picture settings | Check antenna/cable connection, adjust picture settings, update software |
| Wi-Fi connection issues | Network problems, distance from router | Restart router, check network settings, move closer to router |
| Remote not working | Batteries, IR sensor obstruction | Replace batteries, ensure clear path to IR sensor, pair remote if Bluetooth |
| Audio problems | Volume settings, audio output selection | Check volume, verify audio output settings, test with different content |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet settings
- 003: Software update failed - Retry update with stable connection
- 004: HDMI connection issue - Check HDMI cable and device
- 005: Audio output error - Check audio settings and connections
- 006: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
65U7G
65" QLED ULED 4K Smart TV
55U6G
55" ULED 4K Smart TV
75U8G
75" QLED ULED 4K Smart TV
85U9G
85" 8K QLED ULED Smart TV
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