Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Cable management accessories
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any visible damage. Remove all protective films and packaging materials.
- Choose Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Attach Stand: If using the included stand, attach it securely to the TV base using the provided screws.
- Wall Mounting: For wall mounting, use a VESA-compatible mount and ensure it's securely attached to wall studs.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and other peripherals.
- Initial Setup: Power on the TV and follow the on-screen setup wizard for network connection and account setup.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED with Quantum Dot Technology |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U6.0 Smart TV |
| Refresh Rate | 120Hz Native |
| Connectivity | Wi-Fi 6, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (55") | 122.8 x 71.2 x 8.9 cm (with stand) |
| Weight (55") | 18.2 kg (with stand) |
Warranty Information
- Standard Warranty: 2 years parts and labor
- Panel Warranty: Additional 1 year on display panel
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense-usa.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy, providing stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites, eliminating blooming for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinema-quality entertainment with Dolby Vision HDR and Dolby Atmos immersive audio for a complete home theater experience.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and 4K/120Hz support provide smooth, responsive gaming with minimal input lag.
Hands-Free Voice Control
Built-in far-field microphone allows voice control without remote, compatible with Amazon Alexa and Google Assistant for smart home integration.
VIDAA U6.0 Smart Platform
Fast and intuitive smart TV platform with seamless access to streaming services, apps, and personalized content recommendations.
Display Technologies Explained
ULED Technology
Hisense's proprietary display technology combining Quantum Dot, local dimming, and advanced image processing
Quantum Dot
Nano-crystal technology that produces pure, saturated colors with high brightness and color volume
Motion Rate 480
Advanced motion processing for smooth, clear fast-action scenes in sports and gaming
Filmmaker Mode
Automatically disables post-processing to display content as the director intended
HDR Performance
High Dynamic Range support for enhanced contrast and color in compatible content
Anti-Glare Technology
Reduces reflections and maintains picture quality in bright room conditions
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, faulty power cord, internal component failure | Check power connection, try different outlet, check power cord |
| No picture/sound | Input selection, cable connection, source device issue | Verify input source, check cable connections, restart source device |
| Poor picture quality | Signal strength, incorrect settings, source quality | Check signal strength, adjust picture settings, verify source quality |
| Wi-Fi connection issues | Network problems, distance from router, interference | Restart router, check network settings, reduce interference |
| Remote not working | Dead batteries, pairing issues, IR sensor blocked | Replace batteries, re-pair remote, ensure clear path to IR sensor |
| Audio problems | Sound settings, cable issues, external audio system | Check audio settings, verify connections, test with internal speakers |
Common Error Codes
- 001: Power supply issue - Check power connection and outlet 002: Main board communication error - Power cycle TV
- 003: Panel communication failure - Contact service center
- 004: Backlight failure - Professional service required
- 005: T-Con board error - Reset TV to factory settings
- 006: Memory allocation error - Clear cache and restart
Manual Downloads
Current Model Manuals
65U8H
65" ULED 4K Smart TV
75U7H
75" ULED 4K Smart TV
55A6H
55" 4K Google TV
85U8H
85" ULED 4K Smart TV
Popular Previous Models
65U7G
65" ULED 4K TV (2022)
55H8G
55" Android TV (2021)
75H9G
75" ULED TV (2021)
50R6E
50" Roku TV (2020)