Installation Guide
Tools Needed:
- Philips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power extension cord (if needed)
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any damage. Remove all protective films and packaging materials.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources. Ensure proper ventilation around the TV.
- Attach Stand: If using the included stand, attach it to the TV base using the provided screws and tools.
- Connect Power: Connect the power cord to the TV and plug into a grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Antenna/Cable Connection: Connect your antenna or cable TV line to the RF input.
- Initial Setup: Turn on the TV and follow the on-screen setup wizard to configure language, network, and channels.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED / ULED |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart Platform | VIDAA U7.0 |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Connectivity | 4x HDMI 2.1, 2x USB, Ethernet, Wi-Fi 6 |
| Audio | Dolby Atmos, 40W Speaker System |
| Power Consumption | 150W (typical) |
| Dimensions (with stand) | Varies by screen size |
| Weight | Varies by screen size |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise backlight control with multiple dimming zones provides superior contrast with deep blacks and bright highlights for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings provide smooth, responsive gaming with minimal input lag.
Dolby Vision & Atmos
Experience cinema-quality picture and sound with support for Dolby Vision HDR and Dolby Atmos immersive audio technology.
Voice Control
Built-in Google Assistant and Amazon Alexa compatibility allows for hands-free control of your TV and smart home devices.
Sports Mode
Optimized settings for sports content with enhanced motion clarity and reduced blur for fast-moving action.
Smart Features Explained
VIDAA U7.0
Intuitive smart platform with easy navigation and quick access to popular streaming services
Screen Cast
Wirelessly mirror your smartphone, tablet, or laptop screen to the TV for easy content sharing
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen functionality
Filmmaker Mode
Automatically adjusts settings to display content as the director intended
Energy Saving
Smart sensors adjust brightness based on room lighting conditions to save energy
Parental Controls
Comprehensive controls to manage content access and viewing time for children
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power connection, replace remote batteries, try power button on TV |
| No picture but sound works | Input source issue, backlight failure | Check input source, reset picture settings, contact service |
| No sound | Volume muted, audio settings incorrect | Check volume level, verify audio output settings, restart TV |
| Wi-Fi connection issues | Network problems, incorrect password | Restart router, re-enter Wi-Fi password, check network settings |
| Remote control not working | Battery issues, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, reset remote |
| Picture quality issues | Signal strength, incorrect picture settings | Check signal source, reset picture settings, update firmware |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet E002: Main board error - Perform factory reset, contact service
- E003: T-Con board issue - Check cable connections, contact service
- E004: Backlight failure - Contact service center
- E005: Panel communication error - Reset TV, update firmware
- E006: Memory error - Perform factory reset
Manual Downloads
Current Model Manuals
75U8K
75" ULED 4K Smart TV
65U7K
65" ULED 4K Smart TV
55A6K
55" 4K Google TV
85U8K
85" ULED 4K Smart TV
Popular Previous Models
75U7G
75" ULED 4K TV
65H9G
65" Quantum Series TV
55R6E
55" Roku TV
43A4G
43" Android TV