Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Cable ties
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the screen.
- Attach Stand: Secure the TV stand using the provided screws and ensure it is firmly attached.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, USB devices, antenna, or other peripherals to appropriate ports.
- Wall Mounting: If wall mounting, use a VESA compatible mount and ensure proper weight distribution.
- Initial Setup: Power on the TV and follow the on-screen setup wizard to configure language, network, and channels.
Specifications
| Model Series | 65U8G |
| Display Type | QLED ULED 4K |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U6.0 |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Requirements | 100-240V, 50/60Hz, 150W |
| Dimensions (with stand) | 144.8 x 92.1 x 30.5 cm |
| Weight | 25.8 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
With 132 local dimming zones, the TV provides precise contrast control for deeper blacks and brighter highlights in every scene.
Dolby Vision & Atmos
Experience cinema-quality visuals and immersive sound with support for Dolby Vision HDR and Dolby Atmos audio technologies.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and 4K@120Hz support provide smooth, responsive gaming experiences.
VIDAA U6.0 Smart Platform
Fast and intuitive smart TV platform with built-in streaming apps, voice control, and easy navigation.
Filmmaker Mode
Automatically optimizes picture settings to display content as the filmmakers intended, preserving original aspect ratios and frame rates.
Smart Features Explained
Voice Control
Control your TV with Amazon Alexa or Google Assistant compatible devices
Screen Cast
Wirelessly mirror your smartphone or tablet screen to the TV
Multi-View
Watch two different sources simultaneously on the same screen
Auto Calibration
Automatically adjusts picture settings for optimal viewing conditions
Energy Saving
Intelligent power management reduces energy consumption
Parental Controls
Set viewing restrictions and time limits for family safety
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input source issue, cable connection | Check input source, verify cable connections, restart TV |
| Poor picture quality | Signal strength, picture settings | Check antenna/cable connection, adjust picture settings, update firmware |
| Wi-Fi connection issues | Network problems, distance from router | Restart router, check network settings, move closer to router |
| Remote not working | Battery issue, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, pair remote |
| Audio problems | Sound settings, external speaker connection | Check audio settings, verify external speaker connections, update software |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: HDMI connection error - Check HDMI cable and device
- 005: USB device not recognized - Try different USB port or format device
- 006: App loading error - Clear app cache or reinstall app
Manual Downloads
Current Model Manuals
65U8G
65" QLED ULED 4K Smart TV
55U8G
55" QLED ULED 4K Smart TV
75U8G
75" QLED ULED 4K Smart TV
85U8G
85" QLED ULED 4K Smart TV
Popular Previous Models
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