Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power drill (for wall mounting)
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any damage. Remove all protective films and packaging materials.
- Choose Location: Select a stable, flat surface or prepare wall mounting location with proper ventilation around the TV.
- Attach Stand: If using TV stand, attach it securely to the TV base using provided screws and tools.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and other peripherals.
- Connect to Network: Connect to Wi-Fi or Ethernet cable for Smart TV functionality.
- Initial Setup: Follow on-screen instructions to complete initial setup including language, region, and account setup.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED with Quantum Dot Technology |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U7.0 |
| Connectivity | Wi-Fi 6, Bluetooth 5.2, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 120W (typical) |
| Dimensions (65") | 144.7 x 83.4 x 8.9 cm (with stand) |
| Weight (65") | 24.5 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Technology
Advanced Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright highlights for exceptional HDR performance.
Game Mode Pro
Specialized gaming features including Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings for optimal gaming performance.
Dolby Atmos Sound
Integrated Dolby Atmos support delivers immersive, three-dimensional audio that flows around you with breathtaking realism.
VIDAA Smart Platform
Intuitive smart TV platform with built-in streaming apps, voice control, and seamless navigation for all your entertainment needs.
Voice Control
Built-in far-field microphone and compatibility with Google Assistant and Amazon Alexa for hands-free control of your TV and smart home devices.
Smart Features Explained
Streaming Apps
Access to Netflix, YouTube, Prime Video, Disney+ and all major streaming services
Screen Mirroring
Wirelessly mirror your smartphone, tablet, or computer screen to the TV
Multi-View
Watch multiple sources simultaneously with picture-in-picture and split-screen modes
Smart Home Integration
Control compatible smart home devices directly from your TV interface
Personalized Recommendations
AI-powered content recommendations based on your viewing preferences
Automatic Updates
Regular software updates with new features and performance improvements
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries, standby mode | Check power connection, replace remote batteries, try power button on TV |
| No picture but sound works | Input source, HDMI connection, picture settings | Check input source, reseat HDMI cables, reset picture settings |
| Wi-Fi connection issues | Router distance, network congestion, software issue | Move closer to router, restart router, update TV software |
| Remote control not working | Batteries, IR sensor obstruction, pairing issue | Replace batteries, clear path to IR sensor, re-pair remote |
| Audio problems | Volume settings, audio output, cable connections | Check volume, audio output settings, inspect audio cables |
| Apps not loading | Internet connection, app updates, cache issues | Check internet, update apps, clear app cache and data |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E101: Network connection failed - Check Wi-Fi/Ethernet connection
- E205: App loading error - Clear app cache or reinstall app
- E402: System update failed - Retry update with stable internet
- E501: HDMI connection issue - Check HDMI cable and port
- E999: System error - Perform factory reset or contact support
Manual Downloads
Current Model Manuals
65U8K
65" ULED 4K Smart TV
75U7K
75" ULED 4K Smart TV
55U6K
55" ULED 4K Smart TV
85U8K
85" ULED 4K Smart TV
Popular Previous Models
65U7G
65" ULED 4K TV (2023)
55U6G
55" ULED 4K TV (2023)
75U8G
75" ULED 4K TV (2022)
65A6G
65" 4K Android TV (2022)