Installation Guide
Tools Needed:
- TV stand or wall mount
- Screwdrivers (flat and Phillips)
- Level
- Measuring tape
- Cable management accessories
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the screen.
- Attach Stand: Secure the TV stand to the base using provided screws and tools.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and other peripherals.
- Antenna/Cable Connection: Connect your antenna or cable TV source to the appropriate input.
- Initial Setup: Follow the on-screen setup wizard to configure language, network, and channel settings.
Specifications
| Model Series | 65U7G |
| Display Type | QLED 4K UHD |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 pixels |
| Refresh Rate | 120 Hz |
| Smart Platform | VIDAA U6.0 |
| HDR Support | Dolby Vision, HDR10, HLG |
| Audio Output | 20W (10W x 2) |
| Connectivity | Wi-Fi, Bluetooth 5.0, Ethernet |
| HDMI Ports | 4 (HDMI 2.1) |
| USB Ports | 2 (USB 2.0/3.0) |
| Power Consumption | 150W (typical) |
| Dimensions (with stand) | 144.8 x 92.1 x 30.5 cm |
| Weight | 23.6 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise backlight control with multiple dimming zones provides superior contrast with deep blacks and bright whites for stunning HDR content.
Game Mode Pro
Auto Low Latency Mode and Variable Refresh Rate (VRR) ensure smooth, responsive gaming with reduced input lag and screen tearing.
Dolby Vision & Atmos
Experience cinematic quality with Dolby Vision HDR and Dolby Atmos audio for breathtaking picture and immersive sound.
Voice Control
Built-in Google Assistant and Amazon Alexa compatibility allows for hands-free control of your TV and smart home devices.
Sports Mode
Optimized settings for sports content with enhanced motion clarity and reduced blur for fast-moving action.
Smart Features Explained
VIDAA U6.0
Intuitive smart platform with personalized content recommendations and easy navigation
Screen Cast
Wirelessly mirror your smartphone or tablet screen to the TV for easy content sharing
Multi-View
Watch two different sources simultaneously with picture-in-picture or split-screen viewing
Filmmaker Mode
Automatically adjusts settings to match the director's intended cinematic experience
Energy Saving
Intelligent sensors adjust brightness based on ambient light to reduce power consumption
Parental Controls
Comprehensive content restrictions and viewing time limits for family safety
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power connection, replace remote batteries, try power button on TV |
| No picture/sound | Input source incorrect, cable connections loose | Check input source selection, ensure all cables are securely connected |
| Poor picture quality | Signal strength weak, picture settings incorrect | Check antenna/cable connection, adjust picture settings, run channel scan |
| Wi-Fi connection issues | Network password incorrect, signal weak | Re-enter Wi-Fi password, move router closer, restart router and TV |
| Remote not working | Batteries dead, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor, pair remote if Bluetooth |
| Audio problems | Volume muted, audio settings incorrect | Check mute status, adjust audio settings, check external speaker connections |
Common Error Codes
- 001: No signal - Check input source and cable connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Restart TV and try update again
- 004: Application error - Clear app cache or reinstall application
- 005: Hardware detection issue - Perform factory reset or contact service
- 006: Memory full - Clear cache and delete unused applications
Manual Downloads
Current Model Manuals
65U7G
65" ULED 4K Smart TV
55U6G
55" ULED 4K Smart TV
75U8G
75" ULED 8K Smart TV
43A6G
43" 4K Android TV
Popular Previous Models
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