Installation Guide
Tools Needed:
- Philips screwdriver
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power extension cord (if needed)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the screen.
- Attach Stand: If using TV stand, attach it securely to the TV base using provided screws.
- Wall Mounting: For wall mounting, use VESA compatible mount and ensure proper wall support.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, or sound systems.
- Initial Setup: Follow on-screen instructions to connect to Wi-Fi and set up Smart TV features.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED / ULED |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart Platform | VIDAA U7 / Google TV |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Connectivity | Wi-Fi 6, Bluetooth 5.2, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 150W (typical) |
| Dimensions (55") | 122.8 x 71.7 x 8.9 cm (with stand) |
| Weight (55") | 18.2 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Technology
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Advanced local dimming with up to 500 zones provides precise contrast control, delivering deep blacks and bright highlights simultaneously.
Dolby Vision & Atmos
Experience cinematic entertainment with Dolby Vision HDR and Dolby Atmos for immersive picture and sound quality.
Game Mode Pro
Specialized gaming features including Auto Low Latency Mode, VRR, and 4K/120Hz support for next-generation gaming consoles.
Voice Control
Built-in Google Assistant and Amazon Alexa compatibility for hands-free control of your TV and smart home devices.
Smart Platform
Access to thousands of apps including Netflix, YouTube, Disney+, and more through the intuitive VIDAA U7 or Google TV platform.
Display Technologies Explained
ULED Technology
Hisense's proprietary display technology combining quantum dots with full array local dimming
Quantum Color
Wide color gamut covering 97% DCI-P3 for realistic and vibrant colors
Motion Rate 480
Advanced motion processing for smooth action scenes and sports
Filmmaker Mode
Automatically disables post-processing for authentic cinematic experience
HDR Performance
High dynamic range with peak brightness up to 1500 nits
Anti-Glare Technology
Reduces reflections and maintains picture quality in bright rooms
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input source issue, cable connections | Check input source, verify cable connections, restart TV |
| Wi-Fi connection issues | Network problems, signal strength | Restart router, check network settings, move closer to router |
| Remote not working | Battery issue, IR sensor blocked | Replace batteries, ensure clear path to IR sensor, reset remote |
| Picture quality issues | Settings incorrect, signal quality | Adjust picture settings, check source quality, update firmware |
| Apps not loading | Internet connection, app updates needed | Check internet connection, update apps, clear app cache |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E101: Network connection error - Check Wi-Fi/Ethernet connection
- E201: Software update failed - Retry update with stable internet
- E301: HDMI connection issue - Check HDMI cables and ports
- E401: Audio system error - Check sound settings and connections
- E501: System memory full - Clear cache and unused apps
Manual Downloads
Current Model Manuals
65U8K
65" ULED 4K Smart TV
75U7K
75" ULED 4K Smart TV
55U6K
55" ULED 4K Smart TV
85U8K
85" ULED 4K Smart TV
Popular Previous Models
65U7G
65" ULED 4K TV (2023)
55U6G
55" ULED 4K TV (2023)
75U8G
75" ULED 4K TV (2022)
50A6G
50" 4K Android TV