Installation Guide
Tools Needed:
- TV remote control
- Power cable
- HDMI cables
- Screwdriver (for stand installation)
- Measuring tape
- Level
Step-by-Step Installation
- Unbox and Inspect: Carefully unbox the TV and check for any visible damage. Remove all protective films and packaging materials.
- Install TV Stand: Attach the TV stand using the provided screws and screwdriver. Ensure it is securely fastened.
- Choose Location: Select a stable, flat surface away from direct sunlight and heat sources with proper ventilation.
- Connect Power: Plug the power cable into a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables from your devices (cable box, gaming console, streaming devices) to the TV's HDMI ports.
- Antenna/Cable Connection: Connect your antenna or cable TV line to the RF input port.
- Initial Setup: Turn on the TV and follow the on-screen setup wizard to configure language, network, and channel settings.
Specifications
| Model Series | U8 Series / ULED |
| Display Type | QLED / ULED |
| Screen Sizes Available | 55", 65", 75", 85" |
| Resolution | 4K Ultra HD (3840 x 2160) |
| Smart Platform | VIDAA U7.0 |
| HDR Support | Dolby Vision, HDR10, HLG |
| Refresh Rate | 120Hz Native |
| Audio Output | 20W (2x10W) with Dolby Atmos |
| Connectivity | Wi-Fi, Bluetooth 5.0, Ethernet |
| HDMI Ports | 4 (HDMI 2.1) |
| USB Ports | 2 (USB 3.0) |
| Power Consumption | Approx. 120W (65" model) |
| Dimensions (65" with stand) | 145.2 x 92.5 x 31.5 cm |
| Weight (65" with stand) | 25.8 kg |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: Additional 1 year panel warranty
- Extended Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for a truly immersive viewing experience.
Full Array Local Dimming
Precise backlight control with multiple local dimming zones provides superior contrast with deep blacks and bright highlights simultaneously.
Dolby Vision & Atmos
Experience cinematic quality with Dolby Vision HDR for stunning picture quality and Dolby Atmos for immersive, three-dimensional audio.
Game Mode Pro
Auto Low Latency Mode, VRR, and 120Hz refresh rate provide smooth, responsive gaming with reduced input lag and screen tearing.
Voice Control
Built-in Google Assistant and Amazon Alexa compatibility allow for hands-free control of your TV and smart home devices.
VIDAA U7.0 Smart Platform
Fast and intuitive smart TV platform with easy access to streaming services, live TV, and personalized content recommendations.
Smart Features Explained
Freeview Play
Access to catch-up TV and on-demand content from major UK broadcasters integrated into the electronic program guide.
Screen Mirroring
Wirelessly display content from your smartphone, tablet, or laptop directly on your Hisense TV screen.
Multi-View
Watch two different sources simultaneously on the same screen, perfect for keeping an eye on sports while watching movies.
Filmmaker Mode
Automatically disables all post-processing to display content exactly as the director intended, preserving original aspect ratios and frame rates.
Auto Calibration
Advanced color calibration tools and presets for optimal picture quality in any viewing environment.
Energy Saving
Intelligent sensors adjust brightness based on ambient light and content being displayed to reduce power consumption.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries dead | Check power cable connection, replace remote batteries, try power button on TV |
| No picture but sound works | Input source issue, backlight failure | Check input source, ensure correct HDMI port, adjust picture settings |
| No sound | Volume muted, audio settings incorrect | Check volume level, verify audio output settings, test different content |
| Wi-Fi connection issues | Network problems, signal interference | Restart router, check network password, move router closer to TV |
| Remote control not working | Batteries dead, IR sensor blocked | Replace batteries, ensure clear path to TV IR sensor, clean remote |
| Picture quality issues | Incorrect settings, signal quality | Reset picture settings, check source quality, update firmware |
Common Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Audio output error - Check audio settings and connections
- 005: System memory full - Clear cache and unused apps
- 006: Hardware detection failure - Contact service center
Manual Downloads
Current Model Manuals
65U8KQTUK
65" ULED 4K Smart TV
55U7KQTUK
55" ULED 4K Smart TV
75U6KQTUK
75" 4K Smart TV
85U8KQTUK
85" ULED 4K Smart TV
Popular Previous Models
65A6BGTUK
65" 4K Android TV
55A7300FTUK
55" 4K Roku TV
50A6BG
50" 4K Smart TV
43A6BGTUK
43" 4K Android TV