Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Power drill (for wall mounting)
- Cable management accessories
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the TV screen.
- Attach Stand: If using stand, attach it securely to the TV base using provided screws.
- Wall Mounting: For wall mounting, use VESA compatible mount and ensure proper support for TV weight.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables for gaming consoles, streaming devices, and other peripherals.
- Network Connection: Connect to Wi-Fi or Ethernet for Smart TV features and updates.
- Initial Setup: Follow on-screen instructions for language, region, and account setup.
Specifications
| Model Series | 55U7G |
| Screen Size | 55 inches |
| Display Technology | ULED 4K Quantum Dot |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | VIDAA U6.0 |
| Connectivity | Wi-Fi 6, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Power Consumption | 110W (typical) |
| Dimensions (with stand) | 122.8 x 78.2 x 28.5 cm |
| Weight | 18.2 kg (with stand) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on ULED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Advanced Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright highlights for exceptional HDR performance.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings provide smooth, responsive gaming experience.
Dolby Vision & Atmos
Experience cinematic entertainment with Dolby Vision HDR and Dolby Atmos immersive audio for theater-like experience at home.
Voice Control
Built-in Google Assistant and Amazon Alexa compatibility for hands-free control of your TV and smart home devices.
Smart Platform
VIDAA U6.0 offers seamless access to popular streaming services, apps, and personalized content recommendations.
Display Technologies Explained
ULED Technology
Hisense's proprietary display technology combining quantum dots and full array local dimming
Quantum Color
Wide color gamut reaching 96% DCI-P3 for realistic, vibrant colors
Motion Rate 240
Advanced motion processing for smooth action scenes and sports
Filmmaker Mode
Automatically adjusts settings to match director's intended vision
HDR Performance
High Dynamic Range support for enhanced contrast and color
Anti-Glare Screen
Reduces reflections for better viewing in bright rooms
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection | Check input source, verify cable connections, restart TV |
| Poor Wi-Fi connection | Signal strength, network issues | Move router closer, check network settings, use Ethernet connection |
| Apps not working | Internet connection, app updates | Check internet connection, update apps, clear app cache |
| Remote not responding | Battery issue, pairing problem | Replace batteries, re-pair remote, check for obstructions |
| Picture quality issues | Settings, source quality, connections | Adjust picture settings, check source quality, verify HDMI connections |
Error Codes
- 001: No signal - Check input source and connections
- 002: Network connection failed - Check Wi-Fi/Ethernet connection
- 003: Software update failed - Retry update with stable internet
- 004: Hardware error - Contact service center
- 005: Audio output issue - Check audio settings and connections
- 006: Smart feature error - Restart TV and check network
Manual Downloads
Current Model Manuals
55U7G
55" ULED 4K Smart TV
65U8G
65" ULED 4K Smart TV
75U6G
75" ULED 4K Smart TV
85U9G
85" ULED 8K Smart TV
Popular Previous Models
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