Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Measuring tape
- Wall mount bracket (if wall mounting)
- Cable management clips
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the screen.
- Attach Stand: If using TV stand, attach the base securely using provided screws and tools.
- Wall Mounting: For wall mounting, use VESA compatible mount and ensure wall can support TV weight.
- Connect Cables: Connect HDMI, power, antenna, and other cables to appropriate ports.
- Power Connection: Connect to a properly grounded electrical outlet. Use surge protector for safety.
- Initial Setup: Turn on TV and follow on-screen setup wizard for language, network, and channel setup.
Specifications
| Model Series | 65U7G |
| Display Type | QLED ULED 4K |
| Screen Size | 65 inches |
| Resolution | 3840 x 2160 (4K Ultra HD) |
| Refresh Rate | 120Hz Native |
| HDR Support | Dolby Vision, HDR10, HLG |
| Smart Platform | Google TV with Google Assistant |
| Connectivity | Wi-Fi 5, Bluetooth 5.0, Ethernet |
| Ports | 4x HDMI 2.1, 2x USB, Optical Audio, Ethernet |
| Dimensions (with stand) | 144.8 x 92.1 x 31.2 cm |
| Weight | 23.6 kg (with stand) |
| Power Consumption | 130W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on QLED panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites for exceptional HDR performance.
Dolby Vision & Atmos
Experience cinema-quality entertainment with Dolby Vision HDR and Dolby Atmos immersive audio support.
Game Mode Pro
Auto Low Latency Mode, VRR, and 120Hz refresh rate provide smooth, responsive gaming with reduced input lag.
Google TV Integration
Access thousands of apps, movies, and shows with built-in Google TV and Google Assistant voice control.
Filmmaker Mode
Automatically disables all post-processing to display content exactly as the director intended.
Smart Features Explained
Voice Control
Use Google Assistant to control TV functions, search content, and smart home devices
Screen Cast
Cast content directly from your smartphone or tablet to the TV screen
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen viewing
Auto Calibration
Automatic picture optimization based on room lighting conditions and content type
Smart Home Control
Control compatible smart home devices directly from your TV interface
Content Recommendations
Personalized content suggestions based on your viewing preferences and history
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control batteries | Check power cable connection, replace remote batteries, try power button on TV |
| No picture but sound | Input source, cable connection, backlight issue | Check input source, verify cable connections, reset picture settings |
| No sound | Volume muted, audio settings, cable issues | Check volume level, verify audio output settings, inspect audio cables |
| Wi-Fi connection issues | Network settings, router issues, signal strength | Restart router, check network password, move router closer to TV |
| Remote control not working | Batteries, IR sensor obstruction, pairing issues | Replace batteries, ensure clear path to IR sensor, re-pair Bluetooth remote |
| Picture quality issues | Signal quality, picture settings, source material | Check signal source, adjust picture settings, verify source quality |
Error Codes
- E001: Power supply issue - Check power connection and outlet
- E002: Main board error - Perform factory reset, contact service
- E003: T-Con board error - Check cable connections to panel
- E004: Backlight error - Contact service center
- E005: Network connection error - Check network settings and connection
- E006: Software update failed - Retry update with stable internet
Manual Downloads
Current Model Manuals
65U7G
65" ULED 4K QLED TV
55U7G
55" ULED 4K QLED TV
75U7G
75" ULED 4K QLED TV
85U7G
85" ULED 4K QLED TV
Popular Previous Models
65U6G
65" ULED 4K TV
55H8G
55" Android TV
75H9G
75" Laser TV
50A6G
50" 4K Roku TV