Installation Guide
Tools Needed:
- Screwdriver set
- Level
- Measuring tape
- Wall mount kit (if wall mounting)
- Power drill (optional)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from direct sunlight and heat sources.
- Unpack TV: Carefully remove all packaging materials and protective films from the TV screen.
- Attach Stand: If using TV stand, attach it securely to the TV base using provided screws.
- Wall Mounting: For wall mounting, use VESA compatible mount and ensure proper wall support.
- Connect Power: Connect the power cord to a properly grounded electrical outlet.
- Connect External Devices: Connect HDMI cables, antenna, gaming consoles, or other devices to appropriate ports.
- Initial Setup: Turn on TV and follow on-screen setup wizard for network connection and channel setup.
Specifications
| Model Series | 65U8G | |
| Display Type | QLED 4K ULED | |
| Screen Size | 65 inches | |
| Resolution | 3840 x 2160 (4K Ultra HD) | |
| Smart Platform | VIDAA U6.0 | |
| HDR Support | Dolby Vision, HDR10, HLG | |
| Refresh Rate | 120Hz Native | |
| Audio Output | 20W (2x10W) + Dolby Atmos | |
| Connectivity | Wi-Fi 6, Bluetooth 5.0, Ethernet | |
| HDMI Ports | 4 x HDMI 2.1 | |
| USB Ports | 2 x USB 3.0 | |
| Power Consumption | 150W (typical) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Panel Warranty: 3 years on display panel
- Additional Coverage: Optional extended warranty available
For warranty service, contact Hisense Customer Service at 1-888-935-8880 or visit Hisense.com
Key Features
Quantum Dot Color
Hisense's Quantum Dot technology delivers over a billion colors with exceptional brightness and color accuracy for stunning picture quality.
Full Array Local Dimming
Precise local dimming zones provide superior contrast with deep blacks and bright whites for exceptional HDR performance.
Game Mode Pro
Auto Low Latency Mode, Variable Refresh Rate, and dedicated game settings provide smooth, responsive gaming experience.
Dolby Vision & Atmos
Experience cinema-quality visuals with Dolby Vision and immersive audio with Dolby Atmos for complete entertainment experience.
Voice Control
Built-in Google Assistant and Amazon Alexa compatibility for hands-free control of your TV and smart home devices.
Smart Connectivity
Seamless screen mirroring, smartphone integration, and access to thousands of apps through VIDAA U6.0 smart platform.
Smart Features Explained
VIDAA U6.0
Intuitive smart platform with personalized content recommendations and easy navigation
Screen Cast
Wirelessly mirror your smartphone, tablet, or laptop screen to the TV
Multi-View
Watch two sources simultaneously with picture-in-picture or split-screen
Auto Calibration
Automatic picture optimization based on room lighting conditions
Smart Home Integration
Control compatible smart home devices directly from your TV
Parental Controls
Comprehensive content restrictions and viewing time management
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| TV won't turn on | Power issue, remote control problem | Check power connection, try manual power button, replace remote batteries |
| No picture/sound | Input selection, cable connection, source issue | Check input source, verify cable connections, test different source |
| Poor Wi-Fi connection | Signal strength, router issues, network congestion | Move router closer, restart router, use Ethernet connection |
| Remote not working | Dead batteries, obstruction, IR sensor issue | Replace batteries, ensure clear path to IR sensor, clean sensor |
| Apps not loading | Internet connection, app updates, cache issues | Check internet, update apps, clear app cache, restart TV |
| Picture quality issues | Signal quality, settings, cable issues | Check signal strength, adjust picture settings, replace HDMI cables |
Common Error Codes
- E001: Power supply issue - Check power connection and outlet
- E101: Network connection error - Check Wi-Fi/Ethernet connection
- E205: Software update failed - Retry update with stable internet
- E402: HDMI connection issue - Check cable and port connections
- E501: Audio system error - Check audio settings and connections
- E999: System error - Perform factory reset or contact support
Manual Downloads
Current Model Manuals
65U8G
65" ULED 4K Smart TV
55U7G
55" ULED 4K Smart TV
75U6G
75" ULED 4K Smart TV
85U9G
85" 8K ULED Smart TV
Popular Previous Models
65H9G
65" 4K Laser TV
55H8G
55" Android Smart TV
75H6570G
75" Roku Smart TV
50H5500G
50" 4K Smart TV